Sectors
Hospitality, Leisure and Tourism
From independent bars and restaurants to large hotel chains, our sector specialists will help your hospitality business to thrive through tailored legal compliance.
That’s why hundreds of businesses like yours rely on WorkNest for straightforward, pragmatic support. As part of our unlimited, fixed-fee service, our expert advisers will work with you to achieve your specific HR and health and safety objectives – allowing you to operate with total confidence.
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How we help
Specialist advice and support
At WorkNest, we recognise that every organisation is different. But with specialist sector teams, you can benefit from the shared insight and expertise of our advisors, who support thousands of other hospitality, leisure and tourism business that will be facing similar challenges to you.
Hospitality, leisure and tourism clients at WorkNest benefit from:
- Specialist, dedicated advice from teams who understand the sector
- Sector focused resources and templates that help you manage risk
- Independent Legal Expenses Insurance
Related resources
Experts in Employment Law & HR
No matter how simple or complex the issue, our Employment Law and HR experts will provide fast, practical and commercial support on any employee matter, including:
- Working hours and legal limits;
- Part-time and seasonal workers;
- National Minimum Wage and tips;
- Wage deductions;
- Performance;
- Attendance and absenteeism;
- Theft and till losses;
- Disciplinary;
- Dismissal; and
- Recruitment and retention.
With high staff turnover being a key challenge for hospitality employers, WorkNest’s professional support can ensure you make fair and commercially-savvy decisions when faced with difficult employee situations – promoting increased retention and helping you to build strong and engaged teams. Plus, all of our advice is backed up by Legal Expenses Insurance for extra peace of mind.
Experts in Health & Safety
Our experienced Health & Safety Consultants will work with you to address some of the key risk areas identified by the Health and Safety Executive (HSE), including:
- Slips, trips and falls;
- Manual handling;
- Knives and other kitchen equipment;
- Hot liquids and surfaces;
- Commercial kitchen ventilation;
- Hazardous chemicals;
- Site facilities and outdoor areas;
- Work-related contact dermatitis; and
- Musculoskeletal disorders.
Employing a large number of young and part-time workers, hospitality businesses are exposed to increased health and safety risks. Professional, personalised support from WorkNest will allow you to operate with total confidence, ensure the wellbeing of your staff and customers, and demonstrate compliance in the event of regulatory inspections.
Explore our Employment Law and Health & Safety Services
Discover more about how our services could support your organisation
24/7 unlimited support from your dedicated advisers
Whichever service you use, our highly qualified advice teams will form the bedrock of your relationship with WorkNest. You get named advisers, ensuring the support and advice you get remains consistent and from people who understand your business.
Employment Law Advice
Fast, pragmatic, commercial. Our Employment Law and HR advice line gives you and your managers access to truly unlimited advice on all of your people-related challenges, from the seemingly straightforward to the most complex.
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Health & Safety Advice
Need a steer on risk assessment, help unpacking legislation, or guidance on your COVID controls? With our unlimited advice line support, you can relieve the pressures of regulatory compliance and dramatically reduce risk.
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Best practice documents, personalised for you
Your Employment Law and Health & Safety advisers will work with you to create compliant, best practice contracts, policies and handbooks that meet the specific needs of your organisation.
Employment Contracts and Handbooks
Whether you have nothing in place or just need an expert review, our Employment Law specialists can carefully craft your employment contracts and employee handbooks to guarantee compliance and provide the flexibility you need as an employer.
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Health & Safety Policies and Handbooks
Whether you’ve got nothing in place or are in need of an expert review, our Health & Safety specialists can provide you with a policy and handbook tailored to your organisation, processes, activities and environment.
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Control your financial risk with our Legal Expenses Insurance
With the amount and cost of claims rising, and new risks emerging, our independent Legal Expenses Insurance gives you piece of mind that if things don’t go as planned, you aren’t hit with unforeseen expenses.
Legal Expenses Insurance for Employment Tribunals
Safeguard your business from the growing threat of Employment Tribunal claims with our independent, FCA-regulated Legal Expenses Insurance (LEI).
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Legal Expenses Insurance for Health & Safety Prosecutions
If you’re concerned about the rising cost of non-compliance and the impact a serious safety incident might have on your bottom line, Legal Expenses Insurance (LEI) can provide added protection for your organisation.
Innovative platforms to help you maximise your investment
Alongside your advice line services, you’ll have access to our software platforms, giving you instant access to hundreds of EL and H&S templates and resources, as well specific tools to manage HR and H&S compliance.
myWorkNest
Your go-to management portal. Provided as part of our core service, myWorkNest gives you access to guidance notes, document templates and EL case history, as well as being your gateway to e-learning, a HR management tool, and SafetyNest
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SafetyNest
Our innovative compliance and risk management software, SafetyNest, will revolutionise your approach to safety management by creating smart “to-do” lists, cutting out the admin and allowing you to monitor your compliance in real time with our risk status indicator.
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Additional, experience HR support, whatever your need
Entirely bespoke, based on sector experience and tailored to your exact needs, our HR Consultancy services range from on-site support with disciplinaries and grievances to restructures and developing your HR strategy.
Delivered by a growing network of experienced and qualified HR Consultants across the UK, these hands-on HR services can be seamlessly integrated with our Employment Law and HR support to provide comprehensive solutions to your workforce challenges and identify opportunities for improvement and growth.
Understand and manage your compliance with audits and specialist risk assessments
Our experienced H&S consultants will complete full audits and well as specialist risk assessments, identifying your areas of concern and providing practical guidance on how to reasonably mitigate risks in the future.
Audit and Inspection
Not confident in your compliance? Want to know that risk is being appropriately managed at every level across your organisation? Then you need a health and safety audit.
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Risk Assessments
If you’re looking for a task-specific risk assessment, our experts can take a systematic look at your premises and practices and work with you to ensure safety and compliance.
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Transform your approach to training
Tired of classroom training, or unable to take time out? Our HR and Health & Safety e-Learning courses for managers and employees are a convenient and powerful alternative, incorporating videos and interactive testing for more flexible learning and development.
HR & Employment Law e-Learning
Meaningful training for managers and employees ensures leaders are well equipped to carry out their role, raises awareness of best-practice around workplace issues, and can be instrumental in preventing HR headaches.
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Health & Safety e-Learning
The business impact of poor health and safety management can be significant: reduced productivity, higher staff turnover, damage to your reputation, and even fines and prosecution. Of course, the primary concern is the welfare of your workforce.
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Experts in Hospitality, Leisure and Tourism
Experts in Employment Law, HR and Health & Safety
What makes us unique is that we combine the service quality of a law firm with the certainty of fixed-fee services to provide expert, solutions-focused Employment Law, HR and Health & Safety support tailored to your organisation.
Our people are the basis of our service. They are the reason why we have a 95% client satisfaction rate and an annual client retention rate of 97%.
Our sector experts help business leaders like you to:
- Proactively solve problems;
- Ensure regulatory compliance; and
- Achieve commercial objectives.
Who you’ll be working with
Client stories
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Gus Hosein
Executive Director, Privacy International
“
WorkNest supports our 280 staff members with Employment Law and Health & Safety and has provided quality management training too.”
Lisa Best
Head of Service Delivery, Catalyst Choice
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We get a great deal of comfort and satisfaction knowing that we have support as and when we need it, in a decisive and responsive way.”
Richard Berry
Group HR Director, Culina Group
“
We moved our legal support to WorkNest (formerly Law at Work) having previously used a time and line law firm. It was important, though, that an all-inclusive fee structure did not come at the expense of quality. Thankfully we’ve been delighted with the service we’ve received from WorkNest.”
Chief Executive
Waverley Care
“
What we recognised in WorkNest is the background that they have. They are able to supply knowledge and experience in a number of disciplines, which enables us to develop our business in a way that’s safe, to do it on time and with a quality to it.”
Debbie Rainbow
Director of Human Resources and Health & Safety,
Bluestone National Park Resort
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Celia McKeon
Chief Executive, The Joseph Rowntree Charitable Trust (JRCT)
“
As the company started to get larger, we knew we had to protect our employees and our contractors both onsite and in the offices. WorkNest is exactly what we needed to move the company forward.”
Joanne Beaver
Operations Director, Beaverfit
“
Pineapple have worked with the team at WorkNest (formerly Law at Work) since 2003, and we have built a trusted partnership together. We particularly like WorkNest’s concise and practical advice concerning employment law/HR issues and also appreciate their totally supportive approach in all areas of health and safety.”
General Manager
Pineapple Dance Studios
“
I’ve taken WorkNest into every organisation that I’ve worked with. I’ve introduced them to many teams and many colleagues and referred them with absolute pleasure because I genuinely trust in the service that we get.”
People Director, The Works
