Health and Social Care

For health and social care employers, dealing with time-consuming employee issues and managing your health and safety obligations, whilst also keeping up to date with the regular changes in the law and evolving CQC requirements, can take valuable time away from providing the best possible care to your service users.

That’s why hundreds of health and social care sector providers across the UK turn to WorkNest to help them manage these key compliance areas confidently, without compromising viability, profitability or standards of care.

Our combination of unlimited support and fixed fees helps owners, providers and managers to skilfully navigate employment challenges and protect both workers and service users so that you can operate safely and efficiently.

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How we help

Specialist advice and support for the health and social care sector

At WorkNest, we recognise that every organisation is different. With specialist sector teams, you can benefit from the shared insight and expertise of our advisers, who support hundreds of other health and social care providers facing similar staffing, safety and compliance challenges to you.

Our valued clients benefit from:

  • Expert advice from experienced H&SC sector specialists
  • Fixed-fee certainty for better budget control and peace of mind
  • Specialist CQC-compliant policies and procedures
  • Mock CQC inspections and audits
  • Independent Legal Expenses Insurance

Related resources

Free webinar

Virtual Health and Social Care Seminar | Employment Reforms, Recruitment and CQC Regulations

Free guide

Preparing for the New CQC Framework | 101 for Care Home Providers

Case study

Customer Story | Choice Care

Experts in Employment Law & HR

With staffing shortages and time-consuming administrative tasks amongst the biggest challenges facing the health and social care sector, our qualified Employment Law and HR Advisers have the knowledge and expertise to help you maintain your workforce and keep productivity high.

You will be supported by a small team of named professionals, who will provide pragmatic, solutions-focused advice and hands-on support with any employment challenge you may face, including:

  • Recruitment and retention
  • Performance
  • Grievance
  • Misconduct and disciplinary
  • Sickness absence
  • Working hours
  • Pay and National Minimum Wage
  • Whistleblowing
  • TUPE
  • Contractual issues
  • Employment Tribunals

Plus, to relieve some of the day-to-day pressures placed upon you and your team and allow you to focus on providing an outstanding level of care, our expert service is backed up by market-leading HR software, PeopleNest – a cloud-based system that will streamline your HR function.

Through this simple-to-use platform, you can store and organise important documents, manage and report on holidays, absence and training, and keep a record of training and development – improving efficiency and saving valuable time.

Experts in Health & Safety

Our experienced, DBS-checked consultants understand the challenges of operating within a highly-regulated sector and will work with you to ensure you are Care Quality Commission (CQC) and Care Inspectorate (Wales and Scotland) compliant.

Our approach is focused on finding sensible and proportionate measures to reduce real risks, including those associated with:

  • Lone working
  • Work-related violence
  • Storing and handling hazardous substances
  • Slips, trips and falls
  • Falls from height
  • Moving and handling of people
  • Equipment safety
  • Fire
  • Stress
  • General welfare

Acting as one of your legally-required competent persons, your dedicated consultant will install a practical safety management system tailored to your environment. We will identify your priorities, work with you to address them, and provide as much help as you require with day-to-day health and safety tasks.

Our aim is to support you in creating an environment where the freedom and dignity of residents is respected, and health and safety is sensibly and effectively managed.

Experts in CQC Compliance

care worker

As an industry-leading compliance service within the health and social care sector, our Group sister company, CQC Compliance, delivers support and expertise to adult social care providers regulated by the Care Quality Commission.   

  • Delivered by a highly experienced team of former CQC inspectors, CQC Registered Managers, Clinical Nurse Leads, an NHS Governance Director, a GP and the former Head of Hospital Inspections at the CQC
  • Bespoke policies and procedures, with every document tailored to reflect the exact requirements of each client and produced by an in-house team of clinical policy writers
  • Mock CQC inspections, ensuring that potential breaches are identified and the performance of your service is benchmarked before an actual CQC inspection, with support to rectify any issues identified by its team of former CQC inspectors
  • Ongoing compliance support to ensure you not only remain compliant but exceed the expectations of the CQC and are on the path to becoming an ‘Outstanding’ provider
care worker

Explore our Employment Law and Health & Safety Services

Discover more about how our services could support your care organisation

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99.2%  Client happiness rating

97%  Client retention rating

Experts in the Care Sector

Experts in Employment Law, HR and Health & Safety

What makes us unique is that we combine the service quality of a law firm with the certainty of fixed-fee services to provide expert, solutions-focused Employment Law, HR and Health & Safety support tailored to your organisation.

Our people are the basis of our service. They are the reason why we have a 95% client satisfaction rate and an annual client retention rate of 97%.

Our sector experts help business leaders like you to:

  • Proactively solve problems;
  • Ensure regulatory compliance; and
  • Achieve commercial objectives.

Who you’ll be working with

Client stories

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