Employee Relations Case Management Software
CaseNest
CaseNest is a powerful, cloud-based employee relations (ER) case management software solution designed to give HR professionals complete control and visibility over all ER cases. With an intuitive interface and seamless integration with your legal advisors, CaseNest helps your HR team manage ER cases efficiently, save time and focus on what matters most – supporting your people and driving organisational success.
Why CaseNest for your ER case management?
Built on decades of employment law expertise, CaseNest centralises all your ER and legal case activities, communications with your personal legal advisor, and management insights in one secure, easy-to-use platform. Whether you need an adaptive case management system for dynamic HR challenges or integrated case management for your legal and HR teams, CaseNest delivers.
Still relying on clunky in-house systems or paper-based case records?
CaseNest replaces outdated methods with a digital case management system, transforming your ER processes into a streamlined, transparent workflow. From logging cases to generating detailed reports, CaseNest HR case management software provides a clear view of all ER cases across your organisation. The software allows you to track progress effortlessly, with the option to collaborate seamlessly with your colleagues and personal legal advisor when a case needs escalating
- Whether you need bespoke case management systems or a ready-to-use solution, CaseNest is tailored to your needs.
- Consolidate all legal work (in-house and external) in one platform for improved efficiency.
- Generate tailored reports on case metrics, trends, and outcomes, enhancing your ER strategy with actionable insights.
- Stay organised by managing tasks and deadlines within the platform, reducing the risk of missed actions and case resolution delays
- Leverage analytics to refine your ER strategy. Explore the benefits of case management software that enhances transparency and decision-making.
- Tailor the system to support your ER culture and processes. Effortlessly log any type of case, from day-to-day matters to complex Employment Tribunals.
Key features
Managing ER cases effectively can be challenging without the right tools. CaseNest streamlines ER case management with comprehensive features that are designed to simplify the process, improve efficiency, and give your team the confidence to handle any case with ease. From visibility and alerts to seamless legal integration, discover how CaseNest helps you stay in control, informed, and compliant.
Complete case visibility
Gain a comprehensive view of all case activities and outcomes. CaseNest’s intuitive interface makes it simple to navigate, monitor progress, retrieve, and manage all your ER activities.
Automated alerts and notifications
Stay informed with real-time alerts based on predefined triggers or conditions. Respond quickly to critical developments or changes in case status, and keep cases on track.
One-click integration with legal advisors
Easily escalate cases to your legal team with a single click. Share information instantly to improve risk management and maintain compliance.
Advanced reporting and analytics
Generate customisable, real-time reports and analyse data to spot trends and problem areas. With case management information at your fingertips, you can use actionable insights to refine your ER processes and support strategic planning.
Support for middle management
Empower line managers by granting them access to raise cases, seek advice from in-house ER and HR teams, and track the progress of their matters. Case management for HR has never been more straightforward.
Scalable and customisable platform
Whether you’re a small business or large enterprise, CaseNest HR case management software adapts to your organisation’s needs. Scale and customise the platform as your team and requirements evolve.
Popular FAQs
Common queries about PeopleNest.
Will I be able to run reports?
HR users and managers can have access to reporting (subject to management permissions/set-up), and there are over 75 built-in reports available.
Can employees request TOIL and/or overtime?
Yes. If your organisational policy is to offer this, employees can request overtime and TOIL as well as holiday and absence, if required.
Is the system self-service for employees?
Yes. Employees can access the application to view and update their own details, request absence and view company and their own documentation.
Do you have a mobile app?
The application is mobile responsive and therefore available on any device from your mobile browser.
Do you have two factor authentication?
Yes. You can ask all users to use 2FA or individual groups of users.
Can you stop someone from accessing the application out of the office?
Yes. You can set up an allowable IP list to ensure users are accessing the application in a secured environment.
Can you train the whole HR team or just one person?
As many people as required can attend the training session, although we recommend only the key users take part.
How long will the training take?
There will be an initial two-hour 1-2-1 training session and there will be ongoing support available should you need it, via the client support services team.
How will I be trained / how will I train my colleagues?
Training will take place online, using either GoToMeeting or Microsoft Teams. You will be well supported and provided with ongoing support as required.
Where will our data be held?
Your data will be stored securely on our servers based in the UK.
Does the data get backed-up regularly?
Yes, nightly back-ups are carried out over a seven-day rolling period and a weekly off-site back-up is also done.
What support will we receive once we are live?
Following successful completion of your training, the client support services team offers email, telephone and in-app support.
Popular FAQs
Common queries about PeopleNest.
What is case management?
Case management in HR teams refers to the process of handling employee-related issues or “cases” in a structured, organised, and transparent way. These cases can range from everyday HR tasks, such as handling grievances, disciplinary actions, and absence management, to more complex matters like workplace investigations, performance management concerns, or Employment Tribunal claims.
What are the benefits of a case management system?
Digital case management systems and case management software for HR offer a centralised platform to store all relevant data, communications, and documentation. By replacing outdated spreadsheets and inefficient systems, they streamline workflows and improve overall efficiency. Effective integrated, online case management introduces structure, accountability, and transparency to processes that might otherwise be disorganised, inconsistent, or prone to errors.
Is CaseNest cloud-based?
Yes, CaseNest is entirely cloud-based, providing secure, real-time access to your cases and data from anywhere.
Can CaseNest integrate with other systems?
Yes, CaseNest offers integration capabilities with popular HR systems, email platforms, and document management tools. Custom integrations can also be developed to suit your specific requirements.
Is my data secure on CaseNest?
Yes, CaseNest prioritises data security with industry-standard encryption, secure data storage, and regular audits to ensure compliance with data protection regulations.
Does CaseNest comply with GDPR or other data protection laws?
Yes, CaseNest is fully compliant with GDPR and other applicable data protection laws, ensuring your data is handled securely and responsibly.
Can I migrate my existing data into CaseNest?
Yes, we can support data migration, ensuring your historical data is preserved and accessible.
Does the software send automated reminders so that I can manage cases within defined timelines and reduce delays?
Yes, automated task notifications are sent via email for task allocations, upcoming deadlines and overdue tasks.
Can I use CaseNest as a stand-alone system to manage my in-house ER cases?
Yes, CaseNest can be used as a stand-alone system. It also integrates seamlessly with both our non-SRA and SRA-regulated law firms, enabling high-risk cases to be shared instantly with your legal team at the touch of a button.
Can I access training materials and support resources so that I can resolve issues that I have with the system quickly?
Yes, CaseNest includes a built-in help guide with step-by-step instructions for using the system and navigating processes. It also keeps users informed about any upgrades or new features. Technical support is provided as standard.
Can I access and update cases on mobile devices so that I can stay informed and responsive on the go?
Yes, CaseNest supports mobile accessibility with secure login options, allowing you to manage cases anytime, anywhere.
