Sectors

Retail

Our sector specialists recognise the unique Employment Law, HR and Health & Safety challenges retailers face. That’s why more than 13,500 retail businesses trust us.

We understand that running a retail business comes with many challenges. Think of us as an extension of your business that you can call upon at any time. Our unique combination of expert advice, unlimited support and fixed fees, all backed up by our independent Legal Expenses Insurance, gives you certainty of cost, peace of mind and more time to focus on what’s important.

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Helping you with

Specialist advice and support for retailers

At WorkNest, we recognise that every organisation is different. But with specialist sector teams, you can benefit from the shared insight and expertise of our advisors, who support hundreds of other retailers that will be facing similar challenges to you.

Retail clients at WorkNest benefit from:

  • Expert advice from an experienced team of retail specialists
  • Fixed fee certainty to give you peace of mind
  • Independent Legal Expenses Insurance
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Experts in Employment Law & HR

We understand some of the common workplace challenges retailers face. We support employers with a whole range of employment issues, including:

  • Frequent short-term absences;
  • Long-term sickness absence;
  • Theft;
  • Wage deductions;
  • National Minimum Wage;
  • Misconduct;
  • Disciplinary action;
  • Grievances;
  • Dismissal; and
  • Disputes between employees.

Our qualified Employment Law and HR experts will provide fast, practical and pragmatic support to save you time and money.

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Experts in Health & Safety

We are experienced in providing practical solutions to the health and safety risks associated with retail environments, including:

  • Manual handling;
  • Slips, trips and falls;
  • Fire;
  • Violence;
  • Work at height;
  • Lone working;
  • Workplace transport; and
  • COSHH.

Our Health & Safety Consultants will install a practical safety management system specifically tailored to your business environment. We will identify your priorities, work with you to address them and keep you compliant.

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Explore our Employment Law and Health & Safety Services

Discover more about how our services could support your organisation

24/7 unlimited support from your dedicated advisers

Whichever service you use, our highly qualified advice teams will form the bedrock of your relationship with WorkNest. You get named advisers, ensuring the support and advice you get remains consistent and from people who understand your business.

Employment Law Advice

Health & Safety Advice

why-choose us

Experts in the Retail Sector

Experts in Employment Law, HR and Health & Safety

What makes us unique is that we combine the service quality of a law firm with the certainty of fixed-fee services to provide expert, solutions-focused Employment Law, HR and Health & Safety support tailored to your organisation.

Our people are the basis of our service. They are the reason why we have a 95% client satisfaction rate and an annual client retention rate of 97%.

Our sector experts help business leaders like you to:

  • Proactively solve problems;
  • Ensure regulatory compliance; and
  • Achieve commercial objectives.
why-choose us
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Who you’ll be working with

“WorkNest supports our 280 staff members with Employment Law and Health & Safety and has provided quality management training too.”
Lisa BestHead of Service Delivery, Catalyst Choice
“Our relationship with WorkNest is more like a supportive partnership. They treat us like peers, and yet provide extraordinary support whenever we need it. Whether it is about the challenges of working through a pandemic or building a new HR strategy, the people at WorkNest have been kind, holding our hand when that was needed (and it was!) and skilled experts, providing guidance as we required it. We would not have managed through this last period without them, and I look forward to more of this cooperation ahead.”
Gus HoseinExecutive Director, Privacy International
"As Group HR Director, I take great stock in our relationship with WorkNest. They have always proven themselves to be very technically competent, up to date and relevant – they provide good, solid advice in a responsive way. “I fundamentally feel that it is a good relationship that is going to be very helpful for us for our long-term future."
Richard BerryGroup HR Director, The Culina Group
“Pineapple have worked with the team at WorkNest (formerly Law at Work) since 2003, and we have built a trusted partnership together. We particularly like WorkNest’s concise and practical advice concerning employment law/HR issues and also appreciate their totally supportive approach in all areas of health and safety.”
General ManagerPineapple Dance Studios
“As the company started to get larger, we knew we had to protect our employees and our contractors both onsite and in the offices. WorkNest is exactly what we needed to move the company forward.”
Joanne BeaverOperations Director, Beaverfit
“WorkNest (formerly HRSP) provided fantastic support with our recent staffing review. Christian sought to really understand our organisation, and offered clear advice throughout. He was consistently responsive and flexible, and provided a valuable sounding board in respect of some of the more challenging parts of the process. I look forward to continuing to work with WorkNest in the future.”
Celia McKeonChief Executive, The Joseph Rowntree Charitable Trust (JRCT)
“What we recognised in WorkNest is the background that they have. They are able to supply knowledge and experience in a number of disciplines, which enables us to develop our business in a way that’s safe, to do it on time and with a quality to it.”
Debbie RainbowDirector of Human Resources and Health & Safety, Bluestone National Park Resort
“We moved our legal support to WorkNest (formerly Law at Work) having previously used a time and line law firm. It was important, though, that an all-inclusive fee structure did not come at the expense of quality. Thankfully we’ve been delighted with the service we’ve received from WorkNest.”
Chief ExecutiveWaverley Care
“We get a great deal of comfort and satisfaction knowing that we have support as and when we need it, in a decisive and responsive way.”
Richard BerryGroup HR Director, Culina Group
“WorkNest supports our 280 staff members with Employment Law and Health & Safety and has provided quality management training too.”
Lisa BestHead of Service Delivery, Catalyst Choice
“Our relationship with WorkNest is more like a supportive partnership. They treat us like peers, and yet provide extraordinary support whenever we need it. Whether it is about the challenges of working through a pandemic or building a new HR strategy, the people at WorkNest have been kind, holding our hand when that was needed (and it was!) and skilled experts, providing guidance as we required it. We would not have managed through this last period without them, and I look forward to more of this cooperation ahead.”
Gus HoseinExecutive Director, Privacy International
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