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HR Retainer services
Our HR Retainer Service sits at the heart of what we do. Built for small and medium-sized businesses, it gives you ongoing access to experienced HR professionals who truly get to know your business.
Reliable support. Personal relationships. Practical HR solutions.
This isn’t just a helpline. It’s a trusted, long-term partnership that helps you stay compliant, reduce risk, and manage your people with confidence. With your own dedicated HR Consultant as a single point of contact for our enhanced packages and a small team for our other packages, you’ll always speak to someone who truly understands your organisation – its culture, challenges, and goals. We take a proactive approach, not just stepping in when there’s an issue, but helping you prevent problems before they arise. From strengthening your people practices to supporting long-term planning, we’re here to make HR easier and more effective. It’s this personal, relationship-led service that sets us apart – and why so many of our clients choose to stay with us year after year.
What makes us different?
- Dedicated HR Consultant – Get consistent, tailored advice from your own named consultant, acting as an extension of your team.
- Flexible, rolling terms – Our contracts are built on trust. Start with a 12-month minimum term, then continue on a rolling basis – no long-term tie in.
- Unlimited Support – Each of our HR packages include unlimited support. Rest assured, you can contact us by phone or email as many times as you need to, with no extra cost
- Customised Documents –Receive fully tailored HR documents created for your business – we don’t just add your name and logo
- Personalised Service – Our packages are based on employee size, and we offer different levels based on the needs of your organisation: HR Enhanced, HR Standard & HR Lite
- Proactive approach to HR – We don’t just react to issues – we help you plan ahead, reduce risk, plan strategically and strengthen your people practices.
- Price match guarantee – If you find a similar service cheaper elsewhere, we’ll match it without compromising on quality
Support with HR projects
Even with an in-house team, there are times when extra capacity, specialist expertise, or an independent perspective makes all the difference. That’s where we come in.
Our HR project service gives you access to experienced consultants who can step in to support specific projects – discreetly, flexibly, and with complete professionalism.
Whether it’s a sensitive restructure, a complex TUPE transfer, insightful exit interviews, or a sensitive redundancy process – we provide the specialist knowledge and fresh perspective to help you achieve the best outcome for your business and your people.
Key projects include
- Redundancy/restructure planning – From strategy to communications, we ensure the process is fair, compliant, and handled with care.
- TUPE transfers – Expert guidance on the legal and practical steps needed for the smooth transfer of employees.
- Change management and communications – Helping you deliver organisational change in a clear, confident and people-focused way.
- Investigations and disciplinaries – Independent, thorough, and discreet handling of sensitive cases.
- Policy and audit work – Reviewing and updating policies to keep them compliant and relevant.
- Employee engagement strategies - Practical actions to boost morale, productivity, and retention.
- Exit interviews - Objective insight to help you understand why employees leave and how to improve retention.
- Workforce planning – Ensuring you have the right skills in place to meet your organisation’s goals.
Flexible support, tailored to you
We can work alongside your HR team, manage a project end-to-end, or provide targeted expertise for a specific stage of the process. However you use us, you’ll benefit from our proven experience across a wide range of industries and our commitment to delivering results. Speak to our team today about your upcoming HR project and how we can help make it a success.
Accurate payroll - handled for you
Payroll may not be the most exciting part of running a business, but it’s one of the most important. Mistakes can cause stress for your employees, take up valuable time, and even lead to cost penalties. Our fully managed payroll service takes care of everything, ensuring your people are paid correctly and on time, every time.
At HR Solutions by WorkNest, we make security and confidentiality a priority safeguarding your payroll data so you can focus on running your business. And just like with our HR service, you’ll have your own named payroll manager – someone who knows your business, understands your needs, and delivers a personal, reliable service month after month.
How we work with you
We offer the same personal touch as our HR service to every payroll client. Whether you’re a smaller business without dedicated admin support or a growing company looking to free up your team’s time, our payroll experts manage your monthly and annual payroll with accuracy, efficiency, and care - saving you time and making your financial responsibilities simpler.
We can run your payroll, provide full reporting, send payslips out for you and ensure that everyone in your business is paid correctly and on time.
Why choose our payroll service?
- Dedicated Payroll Specialist – Benefit from a personal service with your own named payroll manager, ensuring accuracy and consistency every month.
- Bespoke monthly reports – Receive customised payroll insights with our bespoke monthly reports
- Register a new company for PAYE – Streamline your PAYE registration with our efficient service
- Year end audit reports – Receive comprehensive year-end audit reports for complete transparency
- Third party processes (Childcare Vouchers, AOE) – Easily manage third-party payments like childcare vouchers and AOE
- Tax enquiries from Accountants – Get expert support for tax enquiries from accountants
- Payroll Processing using HRS Template Monthly Spreadsheet – Simplify payroll processing with our HRS template monthly spreadsheet
- Onboarding with back up data – Experience secure onboarding with reliable data backup
Health & Safety support
Ensuring a secure and compliant workplace environment for your business.
Practical support to help you stay compliant and protect your people. Keeping your employees safe and meeting your legal duties under health and safety law isn’t optional – but it doesn’t have to be a burden. Whether you need help getting the basics in place or want a more hands-on proactive service, we’ll help you minimise risk, avoid costly breaches, and create a safer, more compliant workplace.
Our Health & Safety division, powered by Essential Safety, offers a dedicated Competent Person to elevate your Health and Safety practices. With a mission to mitigate risk and enhance workplace safety, we provide comprehensive documentation that aligns with the Health & Safety at Work Act 1974 and the Fire Safety Reform Order 2005.Our different levels of support
We’ve categorised our Health and Safety services into three distinct packages. With H&S Lite and H&S Standard, enjoy unlimited support via phone or email. For an elevated experience, choose our H&S Enhanced service, giving you access to a dedicated Health & Safety Consultant for ongoing support, especially in accident investigations and reporting.
Why choose our Health & Safety?
- Named Competent Person – Ensure compliance with health and safety regulations with a designated competent person to manage your workplace safety
- Unlimited Advice – Access unlimited health and safety advice from our expert team whenever you need it
- Initial Fire Risk Assessment – Conduct an initial fire risk assessment to identify potential hazards and ensure your premises are safe
- Annual Risk Assessment – Receive an annual risk assessment to keep your workplace up to date with the latest safety standards
- Annual Site Audit – Benefit from an annual site audit to thoroughly review and enhance your health and safety practices