Expert Call Centre Staff
Employment Law Helpline
Expert support for your business all day, every day, from a specialist UK team of employment law experts.
Expert helpline support all day, every day
Taking care of HR and employment law issues in any organisation can be a time-consuming and difficult task. If you don’t have an in-house team, or the necessary expertise to deal with more complex matters when they arise, you need answers to your countless questions, and quickly. The best way to do that is to call an employment law helpline or employment law advice line for employers.
Having a go-to employment law helpline for employers serves as a direct lifeline, offering a convenient and efficient means of getting solutions tailored to your specific situation. Whether you’re puzzled about the intricacies of a legal requirement or facing a unique employment issue, a helpline can provide clarity and guidance.
With an employment law helpline, a simple phone call connects employers with a knowledgeable professional who can provide swift answers to your queries. This immediacy is invaluable in the fast-paced world of employment issues, allowing you to address concerns promptly and make timely decisions that are not only legally sound but aligned with best practices. Your employment law expert can give you the peace of mind that you are following the law correctly and can also provide practical advice when deciding on a long-term strategic approach.
How WorkNest protects you
At WorkNest, we offer a specialist UK business employment law team who offer essential support. Protect your organisation from financial and reputational damage with a free, no-obligation consultation.
Not all Employment Law Helplines are created equal
Free or low-cost employment law helplines can help when you find yourself in a tricky situation. They can provide you with the answer to a question or give you generic information to help you understand the law.
There are also call centres. You may first speak to a front-line adviser who will be able to answer enquiries and then pass you on to someone else if the circumstances are complex or involve careful analysis of the law.
However, neither of these options are particularly good for your organisation.
In the worst case scenario, missteps can lead to an Employment Tribunal claim. Unfortunately for employers, now that Tribunal fees have been scrapped, there’s nothing to stop litigious employees pursuing legal action. With the average award for unfair dismissal sitting at almost £14,000 and discrimination claims costing closer to £30,000, the cost of going it alone can be significant. Of course, as well as the impact on your bottom line, there’s also reputational damage to consider.
But it’s not all about legal risk. Employee relations issues can impede productivity, affect morale, and contribute to a high turnover. They put a strain on management, destabilise your workforce, and ultimately affect your ability to deliver on key objectives. If you’re not an Employment Law expert, the time and stress involved in dealing with your people problems can become a considerable burden — one that will only increase as your organisation grows.
Good legal advice, on the other hand, helps employers avoid these pitfalls. It enables them to handle risks effectively, streamline their operations, and make informed decisions. This not only ensures compliance with the law but also contributes to a healthier work environment and a stronger, more resilient business.
Finding suitable helpline support
The reality is that using these types of Employment Law helplines may mean:
- There may be long waiting times to get through to someone.
- You may be passed from one department to the next to try and get answers to even the most basic of enquiries.
- You will be passed to the next available adviser, not one who understands your organisation or sector.
- You don’t know who you are talking to – are they CIPD qualified? Are they an expert? Are they just reading off a script?
- You won’t speak to the same person each time, so you have to explain your situation over and over again.
Managing Director, GMG Contractors
HR Management Software
If you’re looking for support to complement the expert Employment Law helpline, our HR Management Software makes managing employee information simple.
Provided as part of our online portal, the software allows you to store employee data, lets you manage holidays and absences, can be used to record training and qualifications, and acts as a reporting tool for managers.
Named legally-qualified advisers are your best option
With a named and dedicated employment law expert, you will have one point of contact. This saves you valuable time and energy.
They will be both legally qualified and have relevant sector experience. They will take the time to get to know you and your business, understanding the way you work to ensure that the advice they provide is not only in line with the law but also pragmatic and commercially sound.
In essence, you named advisers will become an extension of your team, providing a valuable layer of support and looking out for your best interests.
Get unlimited HR and Employment Law
From big household names to small independent businesses, WorkNest provides trusted support to over 17,700 organisations across the UK. Whatever your size, sector or current situation, we can help to relieve your workforce pressures, ensure your organisation is compliant, and ultimately save you valuable time and money.