Employment Law Helpline

Taking care of HR and employment law issues in any organisation can be a time-consuming and difficult task. If you don’t have an in-house team, or the necessary expertise to deal with more complex matters when they arise, you need answers to your countless questions, and quickly. The best way to do that is to call an employment law helpline or employment law advice line for employers.

Having a go-to employment law helpline for employers serves as a direct lifeline, offering a convenient and efficient means of getting solutions tailored to your specific situation. Whether you’re puzzled about the intricacies of a legal requirement or facing a unique employment issue, a helpline can provide clarity and guidance.

With an employment law helpline, a simple phone call connects employers with a knowledgeable professional who can provide swift answers to your queries. This immediacy is invaluable in the fast-paced world of employment issues, allowing you to address concerns promptly and make timely decisions that are not only legally sound but aligned with best practices. Your employment law expert can give you the peace of mind that you are following the law correctly and can also provide practical advice when deciding on a long-term strategic approach.

Not all Employment Law Helplines are created equal

Free or low-cost employment law helplines can help when you find yourself in a tricky situation. They can provide you with the answer to a question or give you generic information to help you understand the law.

There are also call centres. You may first speak to a front-line adviser who will be able to answer enquiries and then pass you on to someone else if the circumstances are complex or involve careful analysis of the law. 

However, neither of these options are particularly good for your organisation.

Right solution?

The reality is that using these types of Employment Law helplines may mean:

  • There may be long waiting times to get through to someone.
  • You may be passed from one department to the next to try and get answers to even the most basic of enquiries.
  • You will be passed to the next available adviser, not one who understands your organisation or sector.
  • You don’t know who you are talking to – are they CIPD qualified? Are they an expert? Are they just reading off a script?
  • You won’t speak to the same person each time, so you have to explain your situation over and over again.
"We have found the Employment Law and HR service from WorkNest (formerly Ellis Whittam) to be invaluable."
Managing Director, GMG Contractors

HR Management Software

If you’re looking for support to complement the expert Employment Law helpline, our HR Management Software makes managing employee information simple. 

Provided as part of our online portal, the software allows you to store employee data, lets you manage holidays and absences, can be used to record training and qualifications, and acts as a reporting tool for managers.

Named legally-qualified advisers are your best option

With a named and dedicated employment law expert, you will have one point of contact. This saves you valuable time and energy.

They will be both legally qualified and have relevant sector experience. They will take the time to get to know you and your business, understanding the way you work to ensure that the advice they provide is not only in line with the law but also pragmatic and commercially sound.

In essence, you named advisers will become an extension of your team, providing a valuable layer of support and looking out for your best interests.

Why choose WorkNest?

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