HR Training

Managing Performance

An engaged and skilled workforce means enhanced productivity and efficiency, reduced employee turnover and decreased dispute risk.

Utilising case studies and practical exercises, this course brings to life the benefits of proactive and consistent performance management, from setting clear expectations to addressing poor performance cases.

Register your interest in this course

Submit your details and one of our team will be in touch.

Who should attend?

This interactive workshop is suitable for all managers, particularly those who carry out one-to-one supervision meetings and staff reviews, whether they are new to people management or experienced managers who require a refresher. It is also be useful to those who have HR responsibilities.

Who will deliver the training?

Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements.

What are the benefits?

  • Managers will increase their knowledge of best practice and develop their skills in all aspects of the performance management process, from identifying performance gaps to setting improvement plans.
  • They will also increase their confidence when it comes to giving constructive feedback, making them less likely to need having difficult conversations or utilising the formal performance management process.
  • The organisation will increase its ability to maximise its workforce talent, ensuring that individual performance is aligned with organisational needs and that issues are identified and addressed consistently. It will also be better equipped to deal with any disputes and increase its chances of success at the Employment Tribunal in the event of a claim.

Course content

  • Defining high performance
  • Setting standards and expectations
  • Effective supervision meetings
  • Objective setting
  • When standards are not met – effective feedback
  • Informal or formal process?
  • Defining the issue – capability or misconduct?
  • Performance improvement plans

Course duration and timings

This full-day course can be arranged for up to 12 delegates on site, or it can be delivered virtually over two three-hour sessions. It is also available as part of our open course offering for individual participants.

For further details, please get in touch using the form at the top of this page.

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Register your interest in this course

Submit your details and one of our team will be in touch.