Successful organisations know that disciplinary and grievance procedures are an aid to effective management, enabling them to resolve issues quickly and cost-effectively rather than being used simply as a mechanism for imposing sanctions. Having managers who are able to effectively handle disciplinary and grievance issues is therefore crucial for all organisations. This one day course has been designed to give managers and supervisors the skill and confidence needed to conduct robust investigations.

Who Should Attend

This workshop has been designed for anyone who has line manager responsibilities and/ or is responsible for carrying out internal investigations.

Learning Outcomes

  • Knowledge of key employment legislation
  • An understanding of roles and managers’ responsibilities
  • Skills to handle difficult situations more efficiently saving time and preventing issues occurring
  • Investigation techniques
  • Confidence in dealing with disciplines and grievances
  • Confidence in writing robust investigation reports
"Really good course. Easy to understand and follow. Would recommend it to anyone."
Care Brand Manager, Audley Court

Course Content

  • Providing you with an overview of the Acas Code on disciplinary and grievance procedures
  • Explaining how to resolve issues informally and when formal action is necessary
  • Explaining how to set clear standards and communicate them
  • Knowledge of when an internal investigation is necessary and what it should consist of
  • Discussing the potential causes of grievance are and how to prevent them
  • Knowledge of how to conduct a grievance or disciplinary meeting
  • Giving guidance on taking appropriate action and the proper use of penalties and sanctions
  • Highlighting the importance of record keeping
  • Providing knowledge and skill on how to write robust investigation reports
"Excellent course with detailed knowledge and great live examples of situations."
General Manager, Audley Court

Course Duration / Timings

1-day workshop

9.30am to 4.30pm

Please call us on 0345 226 8393 if you would like to arrange an in-house course.