Employment Law and HR | Health & Safety | CQC Compliance
Fixed-Fee Services for Health and Social Care Providers
For health and social care sector employers, dealing with time-consuming employee issues, managing your health and safety obligations, and keeping up with regular changes in the law can take valuable time away from providing the best possible care.
That’s why hundreds of healthcare providers across the UK trust WorkNest to expertly manage their compliance. Our combination of unlimited support from dedicated experts and fixed fee services helps business owners and managers to skilfully navigate employment challenges and protect both workers and those receiving care so that you can operate safely and efficiently.
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How we help
Specialist advice and support for healthcare providers
At WorkNest, we recognise that every organisation is different. But with specialist sector teams, you can benefit from the shared insight and expertise of our advisers, who support hundreds of other health and social care providers that will be facing similar challenges to you.
Our clients at WorkNest benefit from:
- Expert advice from an experienced team of healthcare sector specialists
- Fixed fee certainty to give you peace of mind
- Independent Legal Expenses Insurance.
Related resources
Free webinar
Compulsory Vaccination in Care | Exemptions, Dismissals and Evidence for Inspections
Experts in Employment Law & HR
With staffing shortages and time-consuming administrative tasks amongst the biggest challenges facing the healthcare sector, our qualified advisers have the knowledge and expertise to help you maintain your workforce and keep productivity high.
We will provide pragmatic, solutions-focused advice and hands-on support with any employment challenge you may face, including:
- Recruitment and retention
- Performance
- Grievance
- Misconduct and disciplinary
- Sickness absence
- Working hours
- Pay and National Minimum Wage
- Whistleblowing
- TUPE
- Contractual issues
- Employment Tribunals.
To relieve some of the day-to-day pressures placed upon you and your team and allow you to focus on providing an outstanding level of care, our expert service is backed up by market-leading HR Software, a cloud-based system that will streamline your HR function. Here, you can store and organise important documents, manage and report on holidays, absence and training, and keep a record of training and development – improving efficiency and saving valuable time.
Experts in Health & Safety
Our experienced consultants understand the challenges of operating within a highly-regulated sector and will work with you to ensure you are Care Quality Commission (CQC) and Care Inspectorate (Wales and Scotland) compliant.
Our approach is focused on finding sensible and proportionate measures to reduce real risks, including those associated with:
- Lone working
- Work-related violence
- Storing and handling hazardous substances
- Slips, trips and falls
- Falls from height
- Moving and handling of people
- Equipment safety
- Fire
- Stress
- General welfare.
Acting as one of your legally-required competent persons, your dedicated consultant will install a practical safety management system tailored to your environment. We will identify your priorities, work with you to address them, and provide as much help as you require with day-to-day health and safety tasks.
Our aim is to support you in creating an environment where the dignity of residents is respected, and health and safety is sensibly and effectively managed.
Experts in CQC Compliance
As an industry-leading compliance service within the healthcare sector, our Group sister company, CQC Compliance, delivers support and expertise to adult social care providers regulated by the Care Quality Commission.
- Delivered by a highly experienced team of former CQC inspectors, CQC Registration Managers, Clinical Nurse Leads, an NHS Governance Director, a GP and the former Head of Hospital Inspections at the CQC
- Bespoke policies and procedures, with every document tailored to reflect the exact requirements of each client and produced by an in-house team of clinical policy writers
- Mock CQC inspections, ensuring that potential breaches are identified and the performance of your service is benchmarked before an actual CQC inspection, with support to rectify any issues identified by its team of former CQC inspectors
- Ongoing compliance support to ensure you not only remain compliant but exceed the expectations of the CQC and are on the path to becoming an ‘Outstanding’ provider
Explore our Employment Law and Health & Safety Services
Discover more about how our services could support your care organisation
24/7 unlimited support from your dedicated advisers
Whichever service you use, our highly qualified advice teams will form the bedrock of your relationship with WorkNest. You get named advisers, ensuring the support and advice you get remains consistent and from people who understand your business.
Employment Law Advice
Fast, pragmatic, commercial. Our Employment Law and HR advice line gives you and your managers access to truly unlimited advice on all of your people-related challenges, from the seemingly straightforward to the most complex.
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Health & Safety Advice
Need a steer on risk assessment, help unpacking legislation, or guidance on your COVID controls? With our unlimited advice line support, you can relieve the pressures of regulatory compliance and dramatically reduce risk.
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Best practice documents, personalised for you
Your Employment Law and Health & Safety advisers will work with you to create compliant, best practice contracts, policies and handbooks that meet the specific needs of your organisation.
Employment Contracts and Handbooks
Whether you have nothing in place or just need an expert review, our Employment Law specialists can carefully craft your employment contracts and employee handbooks to guarantee compliance and provide the flexibility you need as an employer.
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Health & Safety Policies and Handbooks
Whether you’ve got nothing in place or are in need of an expert review, our Health & Safety specialists can provide you with a policy and handbook tailored to your organisation, processes, activities and environment.
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Control your financial risk with our Legal Expenses Insurance
With the amount and cost of claims rising, and new risks emerging, our independent Legal Expenses Insurance gives you piece of mind that if things don’t go as planned, you aren’t hit with unforeseen expenses.
Legal Expenses Insurance for Employment Tribunals
Safeguard your business from the growing threat of Employment Tribunal claims with our independent, FCA-regulated Legal Expenses Insurance (LEI).
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Legal Expenses Insurance for Health & Safety Prosecutions
If you’re concerned about the rising cost of non-compliance and the impact a serious safety incident might have on your bottom line, Legal Expenses Insurance (LEI) can provide added protection for your organisation.
Innovative platforms to help you maximise your investment
Alongside your advice line services, you’ll have access to our software platforms, giving you instant access to hundreds of EL and H&S templates and resources, as well specific tools to manage HR and H&S compliance.
myWorkNest
Your go-to management portal. Provided as part of our core service, myWorkNest gives you access to guidance notes, document templates and EL case history, as well as being your gateway to e-learning, a HR management tool, and SafetyNest
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SafetyNest
Our innovative compliance and risk management software, SafetyNest, will revolutionise your approach to safety management by creating smart “to-do” lists, cutting out the admin and allowing you to monitor your compliance in real time with our risk status indicator.
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Additional, experience HR support, whatever your need
Entirely bespoke, based on sector experience and tailored to your exact needs, our HR Consultancy services range from on-site support with disciplinaries and grievances to restructures and developing your HR strategy.
Delivered by a growing network of experienced and qualified HR Consultants across the UK, these hands-on HR services can be seamlessly integrated with our Employment Law and HR support to provide comprehensive solutions to your workforce challenges and identify opportunities for improvement and growth.
Understand and manage your compliance with audits and specialist risk assessments
Our experienced H&S consultants will complete full audits and well as specialist risk assessments, identifying your areas of concern and providing practical guidance on how to reasonably mitigate risks in the future.
Audit and Inspection
Not confident in your compliance? Want to know that risk is being appropriately managed at every level across your organisation? Then you need a health and safety audit.
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Risk Assessments
If you’re looking for a task-specific risk assessment, our experts can take a systematic look at your premises and practices and work with you to ensure safety and compliance.
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Transform your approach to training
Tired of classroom training, or unable to take time out? Our HR and Health & Safety e-Learning courses for managers and employees are a convenient and powerful alternative, incorporating videos and interactive testing for more flexible learning and development.
HR & Employment Law e-Learning
Meaningful training for managers and employees ensures leaders are well equipped to carry out their role, raises awareness of best-practice around workplace issues, and can be instrumental in preventing HR headaches.
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Health & Safety e-Learning
The business impact of poor health and safety management can be significant: reduced productivity, higher staff turnover, damage to your reputation, and even fines and prosecution. Of course, the primary concern is the welfare of your workforce.
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99.2% Client happiness rating
97% Client retention rating
Experts in the Care Sector
Experts in Employment Law, HR and Health & Safety
What makes us unique is that we combine the service quality of a law firm with the certainty of fixed-fee services to provide expert, solutions-focused Employment Law, HR and Health & Safety support tailored to your organisation.
Our people are the basis of our service. They are the reason why we have a 95% client satisfaction rate and an annual client retention rate of 97%.
Our sector experts help business leaders like you to:
- Proactively solve problems;
- Ensure regulatory compliance; and
- Achieve commercial objectives.
Who you’ll be working with
Greg Guilford
Director of HR Consulting
Client stories
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Gus Hosein
Executive Director, Privacy International
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WorkNest supports our 280 staff members with Employment Law and Health & Safety and has provided quality management training too.”
Lisa Best
Head of Service Delivery, Catalyst Choice
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We get a great deal of comfort and satisfaction knowing that we have support as and when we need it, in a decisive and responsive way.”
Richard Berry
Group HR Director, Culina Group
“
We moved our legal support to WorkNest (formerly Law at Work) having previously used a time and line law firm. It was important, though, that an all-inclusive fee structure did not come at the expense of quality. Thankfully we’ve been delighted with the service we’ve received from WorkNest.”
Chief Executive
Waverley Care
“
What we recognised in WorkNest is the background that they have. They are able to supply knowledge and experience in a number of disciplines, which enables us to develop our business in a way that’s safe, to do it on time and with a quality to it.”
Debbie Rainbow
Director of Human Resources and Health & Safety,
Bluestone National Park Resort
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Celia McKeon
Chief Executive, The Joseph Rowntree Charitable Trust (JRCT)
“
As the company started to get larger, we knew we had to protect our employees and our contractors both onsite and in the offices. WorkNest is exactly what we needed to move the company forward.”
Joanne Beaver
Operations Director, Beaverfit
“
Pineapple have worked with the team at WorkNest (formerly Law at Work) since 2003, and we have built a trusted partnership together. We particularly like WorkNest’s concise and practical advice concerning employment law/HR issues and also appreciate their totally supportive approach in all areas of health and safety.”
General Manager
Pineapple Dance Studios
“
I’ve taken WorkNest into every organisation that I’ve worked with. I’ve introduced them to many teams and many colleagues and referred them with absolute pleasure because I genuinely trust in the service that we get.”
People Director, The Works
