Ergonomic hazards – factors in your environment that may cause discomfort or strain – are common within office environments but can be found in many workplaces. They are not always immediately obvious, making them difficult to detect.
Depending on severity and level of exposure, improper workstation set-up, poor posture, awkward and repetitive movements and incorrect manual handling can cause anything from sore muscles to long-term illness. As an employer, you must do everything reasonably practicable to protect employees from this risk.
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Manual handling, lifting and carrying, and keyboard work are some of the prime causes in the development of work-related musculoskeletal disorders (MSDs), particularly back pain.
With latest HSE statistics revealing that MSDs are the second highest cause of occupational ill health – responsible for 6.9 million working days lost annually – ergonomic hazards can be costly if left unmanaged. If you don’t have access to a competent health and safety person in house, WorkNest’s outsourced support can help.
- Get a full audit of your compliance with an on-site health and safety audit (General Risk Assessment)
- Ensure relevant ergonomic hazards such as DSE, manual handling and vibration are managed effectively with consultant support
- Continue to meet your responsibilities with unlimited advice from a named Health & Safety specialist
- Save time with expert-created templates, including a DSE Assessment Form, from our full-version Knowledge Hub available via MyWorkNest
- Expert online or classroom training to raise awareness of DSE risks and equip employees to undertake a DSE self-assessment
Guide to Risk Assessments
Health and Safety Induction Training
Reduce the risks from remote working
Ergonomic hazards are often a result of the way a space is designed, meaning that planning ahead and thinking about how employees interact with their work space is crucial. As many organisations make the transition to more permanent homeworking arrangements, it’s important to remember that your duty of care extends to anyone working remotely.
With a recent survey revealing a significant increase in musculoskeletal complaints amongst homeworkers, it’s important to conduct a Homeworking Risk Assessment to consider aspects of employees’ workstation set-up and give further thought as to what measures will need to be introduced to mitigate risk. Of course, homeworking presents other risks, such as isolation, stress and fatigue.
What is a DSE Assessment?
A DSE Assessment is a systematic way of identifying issues with the workstation set-up. A basic or standard assessment is suitable for most people. Someone who is experiencing pain or who has a specific need may to consider an advanced or specialist assessment.
When is a DSE risk assessment required?
Ongoing assessment and management of the risks associated with DSE is vital. A DSE risk assessment should be undertaken whenever a new workstation is set up, when a new user starts work, and whenever there is a significant change to personnel, working practices, office location, or the equipment itself. Risk assessments should also be repeated if there is reason to suspect that they may no longer be valid – for example, if a DSE user reports that they are experiencing pain or discomfort.
What health problems can DSE cause?
While using DSE may appear to be a relatively harmless task, over time, a poorly-designed work station and/or bad work habits can result in serious health problems, including musculoskeletal problems (conditions affecting the joints, bones and muscles), difficulties with vision and mental stress.
Is health and safety needed in an office?
Health and safety law applies to all organisations, so while you might not consider health and safety to be an immediate priority for office-based professional services businesses, a serious accident could have profoundly negative effect on annual profitability through costly absences, lost business and even fines. Remember, all employers, regardless of size or sector, must have access to one or more competent persons to help them meet the requirements of health and safety law. If you don’t have somebody suitable within your organisation, the HSE advises that you can appoint an external Health & Safety company such as WorkNest to help and advise you.
What is manual handling?
Manual handling refers to any workplace activity that involves lifting, carrying, lowering or otherwise carrying or moving a load by hand or bodily force. According to the HSE, manual handling tasks are responsible for a third of all workplace injuries. While more common in physical jobs, office workers will likely undertake some form of manual handling in the course of their role, such as when transporting heavy equipment, moving supplies from place to place, and taking in deliveries. It’s important that these tasks are properly managed, and that staff are trained in safe manual handling techniques, in order to reduce the risk of injury to a person’s back, neck or spine.
How can employers control the risks from manual handling?
If manual handling cannot be avoided, then you must conduct a suitable and sufficient risk assessment and implement practical controls or safe systems of work to reduce the risks you have identified to as low a level as possible. This might include splitting heavy items into more manageable loads and making sure employees receive training on how to safely lift items and use any provided lifting equipment.
What does the law say about preventing musculoskeletal disorders in the workplace?
Several pieces of legislation attach legal responsibilities to employers in relation to musculoskeletal disorders (MSDs). In addition to a general duty of care under the Health and Safety at Work etc Act 1974, the Management of Health and Safety at Work Regulations require employers to assess the risks to the health and safety of their employees while at work, while the Manual Handling Operations Regulations 1992, Health and Safety (Display Screen Equipment) Regulations 1992 and Control of Vibration at Work Regulations 2005 place specific requirements on employers to manage the risks arising from activities that have potential to cause MSDs.
What are musculoskeletal disorders (MSDs)?
Musculoskeletal disorders (MSDs) cover a variety of strain, sprain and overuse problems that affect the body’s muscles, joints and nerves. The resulting ache, pain and discomfort includes everything from backache and slipped discs to upper limb disorders, inflammation of tendons, and numbness, swelling and tingling in the hands and wrists. Back disorders are the most prevalent, resulting in 2.8 million working days lost in 2018/19.
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Accident and Incident Investigation
An accident in the workplace is every employer’s worst nightmare. We can help to guide your investigation, advise on corrective action and protect your interests in the event of regulatory enforcement.
Can you help us prepare an accident investigation report?
Yes. This can be tricky to get right, especially as once you reach conclusions and set out the actions you have taken, the document is disclosable to the other side in the event of a personal injury claim or prosecution. We’ll help you stick to the facts, keep opinion separate, and make sure the report is presented in a way that protects your best interests and, most importantly, identifies the things that need to be put right to prevent reoccurrence.
We have been written to by the regulator regarding a health and safety incident. Can you help?
Yes. In the event of a serious accident or emergency, we will support your investigation and advise you on your communications with the enforcing authority. We will be there to help mitigate damage, guide you and support you. If you have received a letter from the regulator, we can help you to formulate a response until legal advice is required, in which case (if you have chosen to take it) our Legal Expenses Insurance is activated.
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If you’re not confident in your current practices, or don’t have professional support in place, our network of qualified Health & Safety Consultants can help you to build a safe and compliant working environment through expert support tailored to your organisation.
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Group HR Director, Culina Group
We moved our legal support to WorkNest (formerly Law at Work) having previously used a time and line law firm. It was important, though, that an all-inclusive fee structure did not come at the expense of quality. Thankfully we’ve been delighted with the service we’ve received from WorkNest.”
What we recognised in WorkNest is the background that they have. They are able to supply knowledge and experience in a number of disciplines, which enables us to develop our business in a way that’s safe, to do it on time and with a quality to it.”
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Chief Executive, The Joseph Rowntree Charitable Trust (JRCT)
As the company started to get larger, we knew we had to protect our employees and our contractors both onsite and in the offices. WorkNest is exactly what we needed to move the company forward.”
Operations Director, Beaverfit
Pineapple have worked with the team at WorkNest (formerly Law at Work) since 2003, and we have built a trusted partnership together. We particularly like WorkNest’s concise and practical advice concerning employment law/HR issues and also appreciate their totally supportive approach in all areas of health and safety.”
Pineapple Dance Studios
I’ve taken WorkNest into every organisation that I’ve worked with. I’ve introduced them to many teams and many colleagues and referred them with absolute pleasure because I genuinely trust in the service that we get.”
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