HR Training

Managing Grievances & Disciplinaries

Disciplinary and grievance procedures shouldn’t be seen as a mechanism for imposing sanctions – they should be an aid to effective management, enabling you to resolve issues quickly and cost-effectively. Having managers who are able to effectively and confidently handle these issues is therefore crucial for all organisations.

Our Managing Grievances & Disciplinaries training course has been designed to give managers and supervisors the skills and confidence needed to deal with these matters and conduct robust, effective investigations.

Submit your details and one of our team will be in touch.

Who should attend?

This practical and interactive course is suitable for all staff with people management responsibilities. Both new managers and experienced managers who would appreciate a refresher will find the course useful.

Who will deliver the training?

Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements

What are the benefits?

Delegates will develop their knowledge of the procedures and legal principles associated with managing disciplinary and grievance issues. They will increase their confidence in leading investigations or hearings and understand the common pitfalls and problems associated with managing these matters so that they can proactively avoid them.
By enrolling managers in this course, organisations will benefit from more robust and consistent management of disciplinary and grievance issues. This proactive approach will help to mitigate the risk or impact of complaints and strengthen the organisation’s prospects of success in the event of an Employment Tribunal claim.

Course content

How to resolve issues informally and decide when formal action is needed
How to set clear standards and communicate them effectively
The potential causes of grievance and how to prevent them
When is an internal investigation necessary, and what should it consist of?
An overview of the Acas Code of Practice on disciplinary and grievance procedures
How to conduct a grievance or disciplinary hearing
The employee’s right to be accompanied
Taking appropriate action and the proper use of sanctions
Dealing with appeals
The importance of good record-keeping

Course duration and timings

This one-day course is available for up to 12 delegates and can be delivered in-person or virtually, depending on your needs.

We recommend face-to-face delivery for better interactivity, but the course can also be split into two half-day virtual sessions with content adjusted accordingly.

Timing and location can be arranged to suit your preferences.

For further details, including bespoke pricing, please get in touch using the form below.

Submit your details and one of our team will be in touch.