HR Training

Managing Sickness Absence

Employee absence is the biggest non-recoverable cost to your organisation, making absence management an essential skill for managers. 

Whether dealing with short intermittent absence or long-term incapacity, this involves a careful balancing act taking into account the needs of the organisation and its duty of care and fairness to the employee.

Register your interest in this course

Submit your details and one of our team will be in touch.

Who should attend?

This practical and interactive course is suitable for supervisors or managers who are involved in any aspect of absence management. Both new managers and experienced managers who would appreciate a refresher will find the course useful.

Who will deliver the training?

Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements.

What are the benefits?

  • Delegates will increase their knowledge and confidence in dealing fairly and effectively with a range of common short-term and long-term absence situations. They will understand how to apply best practice taking into account the legal principles associated with managing absence.
  • The organisation will benefit from a more robust and consistent management of absence issues, likely to lead to improved attendance and more successful outcomes. The training will also increase the organisation’s prospects of success at the Employment Tribunal in the event of a claim.

Course content

  • The cost of absence and the importance of effective management
  • Potential causes of sickness absence
  • Types of absence management procedures
  • Identifying whether it’s a capability or misconduct issue
  • Maintaining contact
  • Understanding disability and reasonable adjustments
  • When to take formal action
  • When and how to obtain medical evidence or occupational health advice
  • How to conduct formal absence management meetings
  • Determining a suitable outcome
  • When is dismissal justified?

Course content

This full-day course can be arranged for up to 12 delegates on site, or can be delivered virtually over two three-hour sessions.

For further details, please get in touch using the form at the top of this page. 

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