HR Training

Disciplinary & Grievances

Successful organisations know that disciplinary and grievance procedures aren’t simply a mechanism for imposing sanctions – they are an aid to effective management, enabling you to resolve issues quickly and cost-effectively.

Having managers who are able to effectively and confidently handle discipline and grievance issues is therefore crucial for all organisations.

Register your interest in this course

Submit your details and one of our team will be in touch.

Who should attend?

This practical and interactive course is suitable for all staff with people management responsibilities. Both new managers and experienced managers who would appreciate a refresher will find the course useful.

Who will deliver the training?

Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements.

What are the benefits?

  • Delegates will develop their knowledge of the procedures and legal principles associated with managing discipline and grievance issues. They will increase their confidence in leading investigations or hearings and understand the common pitfalls and problems associated with discipline and grievance issues so that they can be avoided.
  • The organisation will benefit from a more robust and consistent management of discipline and grievance issues, mitigating the risk or impact of complaints and increase its chance of success at the Employment Tribunal in the event of a claim.

Course content

  • How to resolve issues informally and decide when formal action is needed
  • How to set clear standards and communicate them effectively
  • The potential causes of grievance and how to prevent them
  • When is an internal investigation necessary, and what should it consist of?
  • An overview of the Acas Code on disciplinary and grievance procedures
  • How to conduct a grievance or disciplinary hearing
  • The employee’s right to be accompanied
  • Taking appropriate action and the proper use of sanctions
  • Dealing with appeals
  • The importance of good record-keeping

Course duration and timings

This full-day course can be arranged for up to 12 delegates on site, or it can be delivered virtually over two three-hour sessions.

For further details, please get in touch using the form at the top of this page. 

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