Advice line

Fast, pragmatic, commercial. Our Employment Law & HR advice line gives you and your managers access to truly unlimited advice on all of your people-related challenges, from the seemingly straightforward to the most complex.

What sorts of things can you advise on?

HR matters come with the territory when you run a business or manage an organisation and we’re here to help you through it all. Whether you’re battling absenteeism, struggling to manage an underperforming employee or need help navigating a complicated exercise like redundancy, we can walk you through the steps required to handle the situation appropriately.

Is everything dealt with through one team?

Yes. You will be allocated a small dedicated team of advisors, headed up by a senior lawyer, who will get to know you and your organisation. Through these personal relationships we can ensure we give the most pragmatic, commercial, and appropriate advice based on your specific needs. In the event that you’re presented with an Employment Tribunal claim, we will conduct a full handover to our Litigation Team so that they are well equipped to defend you.

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Contracts and handbooks

Whether you have nothing in place or just need an expert review, our experts will carefully craft your employment contracts and employee handbooks to guarantee compliance and provide the flexibility you need as an employer.

What are the risks of not having the right contracts in place?

Failing to provide an employee with a contract could lead to additional compensation being awarded to an employee who successfully makes another sort of claim against their employer. In addition, a number of practical problems could be caused by having incorrect contracts, such as paying too little (or too much) notice, getting holiday entitlement wrong and failing to protect legitimate business interests in the face of an employee leaving for a competitor.

How often do HR policies need to be reviewed?

Whenever there are changes to UK employment legislation, such as the recent changes to bereavement leave or the Good Work Plan, it’s important to make sure your contracts, handbooks and policies are updated accordingly. We can take the pressure off by alerting you to any such changes and helping you to implement them in your documentation and practices.

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Drafting letters and documents

From the most straightforward warning for poor attendance to complex grievance outcome letters and everything in between, Our experts will draft all your employment documents to save you valuable time and stress.

What sorts of documents can you draft?

Just about anything and everything you might need during the employment relationship. All of our advisers are qualified legal professionals or on the road to formal qualification, which means we can support you with a full spectrum of advice and documentation, from first written warnings to new contractual clauses, to a policy you might not have in your handbook, plus more complex legal documents like settlement agreements and redundancy outcome letters.

I’ve got a HR team and just want templates we can use. Do you have a resources bank?

Yes, our fixed-fee Employment Law and HR support includes full access to our Knowledge Hub, available through myWorkNest, which contains most of the templates we work from. If you have an internal HR team, you may prefer to access these and tailor them yourselves. However, for more complex cases, we would always suggest engaging with our legal advisers as it can be all too easy to word something in a way that leaves you exposed.

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e-Learning

What types of courses are available?

Our ever-growing library of e-Learning courses currently covers over 100 topics, including HR courses such as Equality & Diversity, Sexual Harassment and Social Media Use; soft skills courses such as Communication, Leadership and Change Management; and compliance courses such GDPR, Anti-Money Laundering and the Bribery Act. We also offer an extensive range of Health & Safety courses, including Accident Reporting, Risk Assessment and First Aid. Download the full course catalogue.

How much do the courses cost?

All of our e-Learning courses are free for the first year when you purchase our Employment Law & HR or Health & Safety managed service. This means you’re not paying per head or per course, which not only keeps down but gives you complete cost certainty over your training expenses. This is particularly handy if your workforce is growing, as you won’t need to purchase extra licenses, giving you exceptional value for money.

Legal Expenses Insurance

An optional component of our Employment Law and HR support, by underpinning our advice with Legal Expenses Insurance (LEI), you have maximum reassurance that your business is protected against unfair dismissal and other costly employee claims.

I’ve never had a claim before – why would I need to take LEI?

For the same reason you take out any insurance policy – to guard against the high cost of defending an Employment Tribunal claim. The premium cost is very low compared to the potential payout, especially as it covers the cost of representation as well as any potential compensation. You don’t have to have LEI, but it could significantly impact your bottom line if something goes wrong, given that the cost of even the most basic unfair dismissal claim could be £20-25,000 when legal costs are factored in. Unfortunately, the latest Tribunal statistics suggest that employers now are more vulnerable than ever.

Can you deal with Employment Tribunal claims, or is this triaged outside of WorkNest?

Should you receive a claim, your dedicated Employment Law adviser, who will have dealt with the matter up until that point, will conduct a full handover to our Litigation Team. They will explain the case history, share all the relevant documentation and offer their views on the prospects of the claim. Our Litigation Team will then take over all the prep work, including drafting a defence, producing bundles, dealing with Acas and the other side, and briefing counsel. Rest assured this is a smooth process, with everything kept inside WorkNest, and you will be in safe hands throughout.

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If you need immediate help with a problem please book an appointment with one of the team here