When you run a business, it’s quite natural to want those on your front line to be able to connect with your customers. From only
A new survey has found that retail workers are, on average, abused, threatened or assaulted 21 times a year. Jackie McKenzie, a petrol station worker,
BLOG When dealing with potential misconduct, disciplinary officers will rely on the contents of the investigation report in order to determine whether an employee’s conduct
BLOG Under the Equality Act (EqA) 2010, employers may be held vicariously liable for acts of harassment committed by one employee against another – but
BLOG As the #MeToo Movement continues to cast a spotlight on allegations involving high-profile celebrities, it’s important to remember that sexual harassment isn’t a symptom
The Care Quality Commission (CQC) acts as an independent regulator of health and social care. Its inspection regime aims to ensure that the quality of
An annual survey of retail crime has shown on average 115 retail employees were attacked at work every day last year. The latest British Retail
Following the recent controversy surrounding Non-Disclosure Agreements (NDAs), the government has announced new measures to stop ‘gagging orders’ from silencing workers. What is a Non-Disclosure Agreement? A
Owners and managers of small and medium retail companies have to juggle multiple functions and responsibilities, and often overlook Health & Safety regulations. But workplace
From September 2018, schools will no longer have to adhere to ‘disqualification by association’ rules. Under disqualification by association rules, individuals working with young children
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