Free event
Managing Difficult Conversations | Proven strategies to navigate sensitive conversations with confidence
When handled poorly, difficult and sensitive conversations, whether around absence, performance, conduct or change, can lead to disengagement, conflict, grievances and even legal risk.
When handled well they can build trust, integrity, accountability and stronger workplace relationships.
Join us at our free in-person event in London designed to give you the confidence and structure you need to manage difficult conversations.
29 April 10.00 am - 12.00 pm
Novotel London Blackfriars, 46 Blackfriars Rd, London SE1 8NZ
As an employer, managing difficult conversations is inevitable. Whether addressing underperformance, absence and wellbeing, organisational change or interpersonal conflict, these discussions influence and demand emotional intelligence, commercial impact and legal responsibility.
When avoided or mishandled this can escalate and damage workplace culture, breed resentment, destroy trust and expose your organisation to formal grievances or legal risk.
When handled with confidence, structure and skill, difficult conversations can clarify expectations, strengthen relationships and create meaningful change.
In this session you we’ll explore the dynamics of managing difficult conversations and give you practical guidance to manage difficult conversations with confidence to ensure strong and compliant outcomes.
What's on the agenda
- Impact of difficult conversations: Gain of clear understanding of why and how difficult conversations can significantly impact and influence a businesses culture, operations, productivity and retention.
- Do’s and don’ts: Learn how to avoid the common mistakes that escalate conflict and increase legal risk to protect your employees and business.
- Managing difficult conversations : Get practical and valuable guidance on how to implement the framework and structure you need to confidently manage difficult conversations and reduce workplace conflict, grievances and legal risks.
Got a question?
We know these challenges raise a lot of questions for employers, which is why we’ll wrap up with a Q&A. Put your questions to our expert hosts and get clear, concise advice that you can apply in your business.
By attending this event, delegates will:
- Gain a clear understanding of why difficult conversations are so hard to manage and the legal risks associated with them.
- Learn how effective conversations protect your employees, company culture and business from conflict and legal risk.
- Gain valuable tools and techniques to navigate performance, absence, culture and change with confidence, structure and sensitivity, and protect your business from formal grievances and legal risk.
This practical briefing is suitable for business owners, MDs and senior decision makers within any UK–based organisation, keen to learn how to navigate performance, organisational change, absence or cultural conversations with confidence and avoid the associate conflict, grievances and legal risks.This is your opportunity to ask our legal experts any pertinent questions you may have about how to protect your business.
No, this is a free, informal event. Refreshments are included.
Register for free session
Employment Rights Act | understanding employers legal obligations
Major changes to UK employment law are coming – will your business be ready?
Most businesses don’t fully understand the key employment law reforms set to be introduced from April. To keep you informed we are running a series of free in-person events – spaces are limited so book yours now.