
Software
CaseNest the ER Case Management System
CaseNest is a powerful, cloud-based employee relations (ER) case management software solution designed to give HR professionals complete control and visibility over all ER cases. With an intuitive interface and seamless integration with your legal advisors, CaseNest helps your HR team manage ER cases efficiently, save time and focus on what matters most – supporting your people and driving organisational success.
CaseNest
Why CaseNest for your ER case management?
CaseNest
Why CaseNest for your ER case management?
Built on decades of employment law expertise
Built on decades of employment law expertise
CaseNest
Why CaseNest for your ER case management?
Built on decades of employment law expertise
CaseNest centralises all your ER and legal case activities, communications with your personal legal advisor, and management insights in one secure, easy-to-use platform. Whether you need an adaptive case management system for dynamic HR challenges or integrated case management for your legal and HR teams, CaseNest delivers.
Leverage analytics to refine your ER strategy
By managing tasks and deadlines
CaseNest
Key features
Managing ER cases effectively can be challenging without the right tools. CaseNest streamlines ER case management with comprehensive features that are designed to simplify the process, improve efficiency, and give your team the confidence to handle any case with ease. From visibility and alerts to seamless legal integration, discover how CaseNest helps you stay in control, informed, and compliant.
Complete case visibility
Gain a comprehensive view of all case activities and outcomes. CaseNest’s intuitive interface makes it simple to navigate, monitor progress, retrieve, and manage all your ER activities.
Automated alerts and notifications
Stay informed with real-time alerts based on predefined triggers or conditions. Respond quickly to critical developments or changes in case status, and keep cases on track.
One-click integration with legal advisors
Easily escalate cases to your legal team with a single click. Share information instantly to improve risk management and maintain compliance.
Advanced reporting and analytics
Generate customisable, real-time reports and analyse data to spot trends and problem areas. With case management information at your fingertips, you can use actionable insights to refine your ER processes and support strategic planning.
Support for middle management
Empower line managers by granting them access to raise cases, seek advice from in-house ER and HR teams, and track the progress of their matters. Case management for HR has never been more straightforward.
Scalable and customisable platform
Whether you’re a small business or large enterprise, CaseNest HR case management software adapts to your organisation’s needs. Scale and customise the platform as your team and requirements evolve.
Introducing CaseNest
Employee relations case management software


Stay organised by managing tasks and deadlines within the platform, reducing the risk of missed actions and case resolution delays
Leverage analytics to refine your ER strategy. Explore the benefits of case management software that enhances transparency and decision-making.
Tailor the system to support your ER culture and processes. Effortlessly log any type of case, from day-to-day matters to complex Employment Tribunals.
Popular FAQs
HR users and managers can have access to reporting (subject to management permissions/set-up), and there are over 75 built-in reports available.
Yes. If your organisational policy is to offer this, employees can request overtime and TOIL as well as holiday and absence, if required.
Yes. Employees can access the application to view and update their own details, request absence and view company and their own documentation.
The application is mobile responsive and therefore available on any device from your mobile browser.
Yes. You can ask all users to use 2FA or individual groups of users.
Yes. You can set up an allowable IP list to ensure users are accessing the application in a secured environment.
As many people as required can attend the training session, although we recommend only the key users take part.
There will be an initial two-hour 1-2-1 training session and there will be ongoing support available should you need it, via the client support services team.
Training will take place online, using either GoToMeeting or Microsoft Teams. You will be well supported and provided with ongoing support as required.
Your data will be stored securely on our servers based in the UK.
Yes, nightly back-ups are carried out over a seven-day rolling period and a weekly off-site back-up is also done.
Following successful completion of your training, the client support services team offers email, telephone and in-app support.
HR users and managers can have access to reporting (subject to management permissions/set-up), and there are over 75 built-in reports available.
Yes. Employees can access the application to view and update their own details, request absence and view company and their own documentation.
Yes. You can ask all users to use 2FA or individual groups of users.
As many people as required can attend the training session, although we recommend only the key users take part.
Training will take place online, using either GoToMeeting or Microsoft Teams. You will be well supported and provided with ongoing support as required.
Yes, nightly back-ups are carried out over a seven-day rolling period and a weekly off-site back-up is also done.
Yes. If your organisational policy is to offer this, employees can request overtime and TOIL as well as holiday and absence, if required.
The application is mobile responsive and therefore available on any device from your mobile browser.
Yes. You can set up an allowable IP list to ensure users are accessing the application in a secured environment.
There will be an initial two-hour 1-2-1 training session and there will be ongoing support available should you need it, via the client support services team.
Your data will be stored securely on our servers based in the UK.
Following successful completion of your training, the client support services team offers email, telephone and in-app support.













