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Employee Investigations in the Care Sector | managing risk, safeguarding and fair process

Employee investigations in the care sector are rarely straightforward – and getting them wrong can carry serious consequences.

When concerns arise, employers must balance safeguarding duties, regulatory expectations, and employment law – often under significant pressure. Act too slowly and vulnerable individuals could be put at risk. Act too quickly without a fair process and you risk Employment Tribunal claims, regulatory scrutiny, and reputational damage.

Protect service users, staff, and your organisation. Join our free webinar for practical guidance on conducting fair, compliant, and effective investigations in the care sector.

21 April | 2.00 pm - 3.00 pm

Join WorkNest’s experts – Toyah Marshall, Senior Employment Law Adviser and care sector specialist, and Rene Spoors, Senior Employment Law Adviser – for this free 60-minute webinar on how to conduct fair, compliant and legally defensible employee investigations in care settings.

During this session, you’ll gain a clear understanding of how investigations operate within the care sector’s complex legal and regulatory framework, along with practical guidance to help you manage allegations appropriately while safeguarding both staff and service users.

What's on the agenda

  • The legal framework for employee investigations in the UK care sector
  • Balancing safeguarding responsibilities with employee rights
  • How the Acas Code of Practice applies to workplace investigations
  • Common mistakes that can lead to unfair dismissal claims – and how to avoid them

Why should you attend?

Understand why investigations in care settings carry higher legal and regulatory risk

  • Learn how to conduct investigations that are fair, proportionate and legally defensible
  • Avoid mistakes that can lead to Tribunal claims, safeguarding failures or CQC concerns
  • Build confidence in handling complex allegations involving care workers and vulnerable service users
  • Strengthen your organisation’s approach to disciplinary and safeguarding investigations, and HR processes

For care providers, investigations are not simply an HR process – they sit at the intersection of safeguarding law, employment law and regulatory compliance.

Getting them right is essential.

Got a question?

Investigations often raise difficult and sensitive issues, particularly where safeguarding allegations or staff misconduct are involved.

We’ll finish the session with a live Q&A, giving you the opportunity to put your questions directly to our employment law and HR specialists.

You can submit your question when registering, and we’ll aim to address as many as possible.

Can't make the live session?

No problem. Register anyway and we’ll send you the on-demand recording, along with additional resources to help strengthen your employee investigation and disciplinary processes in the care sector.

Register for free session

Training | Well-Led in Practice: CQC Compliance Training for Registered Managers

Join us on the 21st April or the 19th May for online training to better understand the CQC and how to apply the well-led question; improving quality, compliance and culture.

Our 3.5-hour online training session is designed for Social Care Registered Managers who want to deepen their understanding of CQC requirements. Delivered remotely, the course covers how the CQC operates, key regulations within the Health and Social Care Act 2008, and practical ways to apply the ‘Well Led’ key question in practice.

Webinar review

Having attended a few WorkNest webinars, I am always impressed with the no-nonsense, well-balanced guidance they provide.  Their advice gives me confidence to deal with situations that may arise in an appropriate way and the fact that they follow up with answers to all the questions posed during the webinar is an added bonus.”

Mary Greig, Scaled Solutions

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One of our team will be in touch as soon as possible. If we miss you, we’ll send over a Calendly invite so you can choose a more convenient time and date for a callback. 

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One of our team will be in touch as soon as possible. If we miss you, we’ll send over a Calendly invite so you can choose a more convenient time and date for a callback. 

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One of our team will be in touch as soon as possible. If we miss you, we’ll send over a Calendly invite so you can choose a more convenient time and date for a callback. 

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Activate your free trial

The rota module has been built on our brand new technology platform, so you’ll need to create a new account that you can then integrate with your existing Youmanage/PeopleNest account.

Follow these steps to activate your trial

  1. Log in to your existing Youmanage/PeopleNest account
  2. Navigate to admin mode
  3. In the menu, navigate to Integrations > Marketplace
  4. On the ‘PeopleNest – Rota Module’ line, click ‘configure’
  5. Create your new account – because we’ve built the new Rota Module on our brand new PeopleNest platform, you’ll need to create an account. Make sure you use the same email address as your admin account in Youmanage (can use Microsoft/Google authentication)
  6. Sign-in using your new login details
  7. Read the message about the integration and click continue if you are happy to proceed
  8. It takes a few minutes for your employees to start pulling through, then you’re ready to go!

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