Free member benefit
Health & Safety Advisory Service
Introducing a new benefit of your CAPALC membership: the Health & Safety Advisory Service, giving you access to free, confidential advice from leading Health & Safety specialists, WorkNest.
WorkNest enjoys a strong reputation for providing sensible, proportionate and solutions-focused health and safety advice. Its team of experienced consultants are professionally qualified, sector-savvy and have an acute understanding of the specific compliance challenges local councils face.
This means that whenever you pick up the phone for advice on risk management matters, you can be sure you’re speaking to somebody who not only understands the intricacies of health and safety law but who has your best interests and operational needs in mind.
Preferential rates on WorkNest services for CAPALC members and local councils.
Submit your details and one of our team will be in touch. Or call us on 0330 912 4746.
Health & Safety Advisory Service
Health and safety should be a top priority for any employer. As well as protecting your employees and others, a proactive approach to risk management will help your council to avoid the financial and reputational consequences of failing to comply with health and safety law.
Thankfully, the Health & Safety Advisory Service is here to provide straightforward, practical advice on essential areas of health and safety compliance, including:
- Risk assessing your environment
- Your health and safety policy and procedures
- Asbestos and Legionella
- Manual handling
- Slips, trips and falls
- Violence and aggression
- Lone working
- Fire
- Statutory inspections (gas, fixed wiring, fire prevention, etc.)
- Ongoing COVID-related risk management
Whether you’re facing an immediate issue or would benefit from the reassurance of a second opinion, the ability to talk matters through with a professional will save valuable time and give you the confidence that you’re operating safely and compliantly.
For Health & Safety Advice:
Call 0330 912 4746
To receive support over email, please contact [email protected]
for Health and Safety Advice
Open between 8am and 6pm Monday to Friday
How it works
You can access expert support over the phone or via email.
- The telephone service is available on 0330 912 4746 and is open between 8am and 6pm Monday to Friday.
- To receive support over email, please contact [email protected] for Health and Safety Advice.
When calling or emailing, please quote CAPALC, your name and the name of your organisation.
While all calls, case notes and correspondence are recorded to ensure quality and for monitoring purposes, please be assured that all information is confidential and stored securely in compliance with data protection regulations.
Not sure whether to call?
WorkNest is here to support you through all health and safety matters, large or small.
We always recommend getting in touch early, even if your query seems minor, as this will give the team a better chance of working with you to remedy any potential risks, thereby helping to safeguard your organisation against accidents, incidents and regulatory scrutiny.
Helpful online resources
To complement the telephone and email support provided by the Health & Safety Advisory Service, CAPALC members can also take advantage of WorkNest’s Knowledge Hub, where you can find a large number of online resources designed to help you fulfil your duty of care and comply with legal requirements.
Get immediate access to a range of expert-created documents, including sample policies, guidance and risk assessment templates, available to download completely free of charge.
Need extra support?
CAPALC members can benefit from great savings on WorkNest's One2One service
If you require more hands-on help with your health and safety responsibilities, WorkNest’s Health & Safety One2One service is the perfect solution, giving you unlimited personalised advice and assistance from named professionals at a highly preferential fixed fee.
By upgrading your support, you’ll benefit from:
WorkNest will act as one of your legally required competent persons. You will be assigned a highly qualified, DBS-checked,
field-based Health & Safety Consultant who will visit your premises and serve as your main point of contact. This close relationship enables WorkNest to act as one of your competent persons, something all employers must appoint to help them meet the requirements of health and safety law.A tailored health and safety policy and handbook. If you employ five or more people, you are legally required to prepare a written policy outlining your health and safety arrangements and share it with your employees, usually in the form of a health and safety handbook. We’ll handle both of these requirements for you.
Health and safety audits, with flexibility as you evolve. During our first visit, we will conduct a General Risk Assessment (GRA) to identify any areas of non-compliance. After our GRA visit, we will provide you with a detailed written report and a prioritised action plan to address any issues. We’ll help you resolve these issues and offer ongoing advice and support for key actions and challenges.
Real-time Risk Management Software. This platform allows you to: View the status of all of your results and improvement actions, see who is responsible for each action, which remain open and which have been closed, have complete control and visibility of where you are up to in your health and safety journey and watch your overall safety score improve as you progress through the actions and use the software to proactively manage your day-to-day needs.
Helpdesk support. You will have access to a dedicated team of qualified, office-based Health & Safety Advisors who are on hand to provide unlimited telephone and email support during the working day.
Incident support and out of hours emergency assistance. We will be there to help mitigate damage, guide you and support you. Additionally, we offer an out-of-hours emergency helpline available 24/7 for urgent assistance, should you need it.
Health & Safety One2One is the ultimate way to ensure the wellbeing of your employees and members of the public, achieve compliance with relevant regulations, and operate with complete peace of mind.
To find out more about WorkNest’s Health & Safety One2One service and the preferential rates available to your organisation, call 0330 058 2563 or email [email protected] and quote CAPALC.
Assured Health & Safety advice you can trust
WorkNest is the first Health & Safety Consultancy in the UK to achieve assured advice status from an enforcing authority, known as a Primary Authority. This means its advice can be used with confidence across all sites within your organisation, providing a consistent approach to health and safety compliance.
