Privacy Policy
This privacy policy explains how WorkNest collects, uses, and protects any information you provide This privacy policy explains how WorkNest collects, uses, and protects any information you provide when using this website. WorkNest is committed to safeguarding your privacy and ensuring that your personal data is handled securely.
We may update this policy occasionally by modifying this page. You should check this page periodically to stay informed of any changes. This policy is effective from 2024.
1. Information We Collect
We may collect and process the following information:
- Personal Details: Name, job title, and contact information, including email address.
- Company Information: Company name, postcode, number of employees.
- Recruitment Information: Job history, educational background, and any details included in CVs or application forms.
- Additional Information: Data relevant to customer surveys, service feedback, and offers.
We collect this information when you:
- Sign up for an event or bulletin.
- Purchase our services.
- Apply for a job with WorkNest or one of our clients.
We also collect anonymous data about website usage through cookies, analytics tools, and web logs to help improve user experience.
2. How We Use Personal Data
We require this information to understand your needs and provide you with better service, including:
- Internal Record Keeping: Maintaining accurate records of interactions and transactions.
- Recruitment Services: Assessing your suitability for job roles, which may involve sharing limited information with third parties to facilitate recruitment services.
- Service Improvement: Using anonymised data to improve our products, services, and user experience.
- Marketing Communications: Periodically sending you information about new services, job vacancies, or training courses that may interest you.
- Website Personalisation: Customising content and recommendations on our website according to your preferences.
3. Legal Basis for Processing
Our processing of personal data is based on one or more of the following legal bases:
- Consent: When you agree to receive marketing communications.
- Contract Performance: When we need to process your data to deliver the services you’ve requested.
- Legal Obligation: When processing is necessary to comply with our legal obligations.
- Legitimate Interests: For purposes such as improving services, promoting our products, or recruitment where our interests are balanced against any impact on your rights and freedoms.
4. Security
We are committed to ensuring the security of your information. We employ suitable physical, electronic, and managerial measures to protect personal data against unauthorised access, alteration, or disclosure.
5. Cookies
A cookie is a small file that asks permission to be stored on your computer’s hard drive. We use cookies to analyse web traffic and enhance your experience on our site.
Types of Cookies Used:
- Analytical Cookies: These track website traffic and usage patterns to help improve the website experience.
- Preference Cookies: These remember your settings and preferences for a personalised experience.
Most browsers automatically accept cookies, but you can modify your browser settings to decline them. Declining cookies may limit certain website functionalities.
For more information, please see our Cookie Policy.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, including:
- Recruitment Data: Retained for up to 12 months following the recruitment process.
- Marketing Data: Retained until you opt out or withdraw consent.
- Customer Data: Retained for the duration of our business relationship, plus any period required by legal or regulatory obligations.
7. Data Transfers
If your personal data is transferred outside the UK or EEA, we ensure it is protected by suitable safeguards, such as Standard Contractual Clauses, or we rely on an adequacy decision where available.
8. Data Subject Rights
Under UK GDPR, you have the following rights:
- Access: To request access to your personal data and obtain information about how we process it.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of data, subject to certain conditions.
- Restriction: To request restriction of data processing in certain circumstances.
- Portability: To request transfer of data in a commonly used electronic format.
- Objection: To object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: To withdraw consent for processing, where consent is the lawful basis.
To exercise these rights, please contact us at enquiries@worknest.com.
If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Sharing Your Personal Information
We may share your information with:
- Service Providers: Trusted third-party providers who assist us in delivering services (e.g., IT services, analytics, recruitment partners).
- Regulatory Authorities: When required by law or to comply with regulatory requests.
We do not sell, rent, or lease your personal data to third parties.
10. Controlling Your Personal Information
If you previously consented to our use of your personal data for direct marketing, you may withdraw consent at any time by contacting us at enquiries@worknest.com.
11. Links to Other Websites
Our website may contain links to external websites. Please note that we do not have control over these sites and are not responsible for their privacy practices. You should review the privacy policy of any linked website you visit.
12. Disclaimer
The information on this website is for general information only and does not constitute legal advice. We make no representations or guarantees regarding the completeness or accuracy of any information provided. For specific advice related to your circumstances, please consult a qualified advisor.
WorkNest accepts no responsibility for any loss arising from reliance on website information or from the presence of harmful programs or viruses. We make reasonable efforts to ensure our site is safe but do not warrant that it will be free of harmful code.
