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      WorkNest’s fixed-fee fully outsourced HR service provides unlimited 24/7 advice, document drafting, online training, and tools for managing people challenges, making it ideal for those without in-house HR support.

      Fixed fee service | HR consultancy | HR software | Training | eLearning

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      Our unique blend of ER advice, technology, training, and hands-on consultancy will empower your HR function to enhance efficiency, improve the effectiveness of your HR processes and ensure compliance with employment law.

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      Introducing our sister company: esphr – A new-model employment law service, fusing SRA-regulated legal advice with ER case management technology and online resources. As an extension of your in-house HR and ER team, we provide integrated support services built around people, processes, and technology – all for a fixed annual subscription.

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Free member benefit

Employment Law and HR Advisory Service

Introducing a benefit of your NALC membership: the Employment Law and HR Advisory Service, giving members access to free, confidential advice from leading legal and HR specialists, WorkNest.

WorkNest enjoys a strong industry reputation for providing personalised, pragmatic employee relations advice, offering solutions that help employers to overcome their workforce challenges confidently and compliantly.

Recognised by The Legal 500 as a leading employment law firm, WorkNest’s legal team is made up of solicitors, barristers and chartered legal professionals whose combined experience of supporting organisations is unrivalled, so you can be sure you’re in safe hands.

NALC members can access this benefit via their county association. They will then triage your query, signposting to existing guidance and information or submitting your query.

Request a callback

Preferential rates on WorkNest services for NALC members and local councils.

Submit your details and one of our team will be in touch. Or call us on 0330 058 2563.

Employment Law and HR Advisory Service

Employment legislation is complex, new case law emerging all the time, and HR best practice is constantly evolving. It’s therefore all too easy to make mistakes when managing people, which can lead to time-consuming disputes and expensive Employment Tribunal claims.

Thankfully, the Employment Law and HR Advisory Service is here to offer guidance, interpretation and legal advice to help local councils manage a full range of employee-related issues, including:

  • Conduct, capability and performance/appraisals
  • Disciplinary and grievance procedures
  • Redundancy
  • TUPE
  • Contracts and staff handbooks
  • Sickness and absence
  • Discrimination
  • Flexible and hybrid working
  • Ongoing COVID-related challenges

Whether you’re facing an immediate issue or would benefit from the reassurance of a second opinion, the ability to talk matters through with a professional will save valuable time and frustration and enable you to operate with the confidence that you are acting within the law.

For Employment Law/HR Advice:
Call 0330 058 2563

To receive support over email, please contact localcouncilhr@worknest.com.com

Open between 8am and 6pm Monday to Friday

How it works

NALC members can access expert support over the phone or via email.

  • The telephone service is available on 0330 058 2563 and is open between 8am and 6pm Monday to Friday.
  • To receive Employment Law support over email, please contact localcouncilhr@worknest.com

When calling or emailing, please quote NALC, your name and the name of your organisation.

While all calls, case notes and correspondence are recorded to ensure quality and for monitoring purposes, please be assured that all information is confidential and stored securely in compliance with data protection regulations.

Not sure whether to call?

WorkNest is here to support members through all employment matters, from day-to-day queries to more complex or sensitive cases.

We always recommend getting in touch early, even with more minor issues, as this will give the team the best possible chance of helping you achieve your preferred outcome. It will also prevent any disagreement from escalating into a legal dispute.

Helpful online resources

To complement the telephone and email support provided by the Employment Law and HR Advisory Service, NALC members can also take advantage of WorkNest’s Knowledge Hub, where you can find a large number of online resources designed to help you manage people matters effectively. 

Get immediate access to a range of expert-created documents, including job descriptions, sample policies, precedent letters and Contracts of Employment, available to download free of charge.

Need extra support?

NALC members can benefit from great savings on WorkNest's One2One service

If you would benefit from more hands-on help with your people management responsibilities, WorkNest’s Employment Law and HR One2One service is the perfect solution, giving you access to unlimited personalised advice and assistance from named professionals at a highly preferential fixed fee.

By upgrading your support, you’ll benefit from:

  • Your own small team of qualified Employment Law and HR experts who will get to know your organisation and provide consistent, relevant advice on all your employment challenges, from simple sickness absence to complex disciplinary procedures, contractual changes and redundancy.
  • 24/7 support, with no limit on the number or length of calls you can make, giving you the reassurance that help is always available.
  • An expert review of your Contracts of Employment and Employee Handbook to ensure they are up-to-date, legally-compliant, tailored to your specific needs, and offer maximum protection for your business. 
  • Professionally drafted documents and letters
  • Simple-to-use HR software, PeopleNest, which is designed to help organisations streamline and automate HR and people management processes such as sickness absences, new starter checklists, probation reviews, employment checks, and training course expiry dates.
  • Optional Legal Expenses Insurance to cover the cost of an Employment Tribunal claim, including legal representation, awards and settlements, plus specialist litigation support throughout the process, from handling negotiations with Acas, the Tribunal, the claimant(s) and their advisers to representing you should a case proceed to a hearing.

Employment Law and HR One2One aims to help local councils minimise time spent dealing with workforce issues and protect against the growing threat of employee claims through personalised, professional support. 

To find out more about Employment Law and HR One2One and the preferential rates available to your organisation, call 0345 226 8393 or email enquiries@worknest.com and quote NALC.  

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