The relationship between employer and employee is under pressure

The pandemic has irreversibly transformed the way we work. New trends have revolutionised the employee experience, turning the relationship between staff and business decision-makers on its head. So, it begs the question, how do organisations bridge the gap and rebuild consensus among employees and employers?

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Only 52% of employers are confident that office-based and home-based employees will be treated evenly and fairly in the next 12 months.

Join our upcoming webinars for practical guidance on how to deal with challenges around unfair treatment.

Our ‘Mind the Gap’ research has been conducted amongst thousands of employers and employees nationwide.

It evidences the current divide between these two groups across a whole host of employment and HR matters. The good news is that the gap isn’t unbridgeable – but organisations must take heed of the current sentiment amongst employees and respond appropriately.

In our report you’ll discover:

  • The mounting risk of discrimination
  • Bosses are more optimistic than workers
  • Many employees will act on workplace issues
  • Health and safety to remain a priority
  • Expert insights on what this means for the modern workplace
  • Recommendations on where organisations should focus attention based on the issues identified

Report highlights

The post-pandemic landscape

It’s hard to find a business or industry that hasn’t had a conversation about hybrid working. As such, organisations across all sectors are answering to new employee expectations and demands. Periods of transformation like this will always bring about challenges, and these must be identified and navigated carefully. Our research uncovered four key areas that business leaders must consider to reduce concern among their employees. Let’s discuss these in further detail.


of employers are confident that office-based and home-based employees will be treated evenly and fairly in the next 12 months.


of employers believe staff are
now more loyal to their company.


of employees wouldn’t hesitate to take action against their employer on a work issue.


of business decision makers say the pandemic has fundamentally changed how the organisation views workplace health and safety.

Free webinar | Suitable for larger organisations

How HR Can Avoid Discrimination in the World of Hybrid Work

In this free one-hour session, our HR and Employment Law specialists discuss how large employers can ensure everyone has fair access to opportunities at work, regardless of location, to help you reduce the risk of discrimination and maintain positive relationships. Get expert insight plus practical hints and tips on:

  • The employer-employee relationship: Is it under stress as a result hybrid working, and what can be done to resolve the situation? What does it mean to be a ‘fair’ employer?
  • Opportunities for training, progression and promotion: How can you ensure everyone has fair access to opportunities at work, and what are the risks of failing to do so?
  • Pay and reward: Does a hybrid working environment lend itself to redefining pay and rewards? If so, how? And what are the downsides to doing so?
  • Questions from the audience

Free webinar | Suitable for SMEs

Hybrid Working | How to Ensure Fair Treatment and Avoid Discrimination

In this free 45-minute session, our Employment Law and HR specialists will help SMEs understand the consequences of indirect discrimination, how to handle challenges around progression, pay and reward, and what ancillary policies and training you may need to implement to ensure hybrid working doesn’t result in a “proximity bias” that could destabilise your team. Get practical advice on:

  • Flexible/hybrid working requests: What are the key components of a fair flexible working procedure? Can I refuse? What are the consequences of getting it wrong?
  • Indirect discrimination: What is it? Who falls within protected groups? What mistakes commonly result in a successful claim?
  • Progression, pay and reward: How can employers avoid discrepancies and address negative employee perceptions?
  • HR policies and training: What policies should be aligned? New training requirements? How can you ensure performance and productivity is measured consistently across all workers?

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