HR Training
Conflicts of Interest at Work Training
High-performing teams are based on healthy communication and interactions. Ensuring that managers can quickly identify and handle conflict in their teams is therefore crucial to a successful organisation.
Our Managing Conflict training course is designed to help delegates develop this essential skill by providing a deeper understanding of the common causes of conflict and exploring practical strategies to resolve or mitigate its impact.
Who should attend?
This interactive course is suitable for all employees with people management responsibilities. It is valuable for both new managers and experienced managers seeking a practical refresher.
Who will deliver the training?
Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements.
What are the benefits?
Delegates will enhance their understanding of the causes and symptoms of conflict, grow their ability to identify issues early, and develop sound approaches to address them. They will gain better awareness of potential risks and effective resolution paths in conflict management.
By enrolling managers in this course, organisations will benefit from a more proactive approach to people management, reducing the likelihood of conflicts arising or escalating into disruptive and costly disputes.
Course content
Defining conflict
Types and causes of conflict
Impact and potential consequences of conflict
How to reduce the likelihood of conflict arising
Identifying resolution strategies
Methods for addressing conflict
The mediation option
Course duration and timings
This half-day course is available for up to 12 delegates and can be delivered in-person or virtually, depending on your needs.
Timing and location can be arranged to suit your preferences.
Flexible programmes designed around your organisation
Our expert practitioners work closely with you to design programmes that reflect your organisation’s challenges, culture and priorities. Whether you are developing new managers, strengthening leadership capability or addressing specific people risks, we create learning that delivers practical results.
Every programme we deliver is built on the same core principles:
Current and relevant
Our content is continually updated to reflect the latest employment law developments, leadership thinking and workplace best practice. Your people learn what matters now - not outdated theory.
Engaging and interactive
We use proven learning techniques, real-world scenarios and practical application to ensure learning sticks. Sessions are participative, thought-provoking and designed to drive lasting behavioural change.
Outcome focused
Every programme is aligned to your business priorities and built to deliver clear, measurable results. From improved manager confidence to reduced risk and stronger performance, we focus on real impact.
WorkNest helps develop new managers, address complex people challenges and build a stronger leadership pipeline.
What our clients say
Whatever your size or sector, we design solutions that fit your needs. From growing SMEs to national organisations, we help teams build capability, strengthen leadership, and stay compliant.
Royal Geographical Society
Aquis Exchange plc
