
Cyber incident response service
Our expert incident response service serves as a catalyst for securing your organisation’s assets in the event of a security breach.

How WorkNest's incident response service can support your business
Security testing should strengthen your organisation - not overwhelm it. At WorkNest, we combine deep technical expertise with practical business understanding to deliver testing that drives measurable improvement.

Quick Restoration
Choose WorkNest to get your business back on track with minimum disruption to your business operations.

Professional Recovery
Our experienced incident responders help with ransomware, data breaches and other types of cyber incidents.

Modern Dashboard Platform
Simplifies vulnerability management with real-time reporting, remediation tracking, and expert advice

Wide range of expertise
We offer testing across everything from infrastructure and mobile applications to cloud and IoT environments

Flexible Packages
Customise your incident response plans to create a best-fit recovery package that delivers maximum value.

24/7 Availability
WorkNest's incident response support is available round-the-clock, because hackers never take a day off.
What is incident response?

What is incident response?
What is incident response?
Incident response is the strategy that an organisation has in place to effectively manage the fallout from a security breach.
It’s vital to have a solid incident response approach in place as doing so can aid in preventing any further damage to business operations and financially.

Incident response is the strategy that an organisation has in place to effectively manage the fallout from a security breach.
It’s vital to have a solid incident response approach in place as doing so can aid in preventing any further damage to business operations and financially.
Quickly recover from cyber security incidents

Quickly recover from cyber security incidents

Quickly recover from cyber security incidents
WorkNest's cyber incident response team will help you minimise the impact of a cyber attack and get your business back on track.
Cyber incidents come from a variety of sources, so our experienced security responders are always up-to-date with the latest threat intelligence, meaning we can identify threat actors and compromised vectors, and swiftly apply full remediation.
Get your incident response package

ENTRY
With our entry package, WorkNest will act as your responders as and when a security breach/attack happens. This is a great solution for those who require an incident response retainer.
FREE
Includes:
- Day-rates set during the incident
- At hand to assist when an incident arises
- Threat intelligence platform

ADVANCED
Our advanced incident response package utilizes remote network connections to provide a faster response time. Incident response capability assessments are also included.
POA
Includes:
- Incident response capability assessment
- 4 hour response time (business hours)
- 72 hour on-site response time
- Your own dedicated incident response team
- Incident response questionnaire reviewed by our team

ENTERPRISE
The enterprise package is our premium offering for incident response that includes our carefully designed playbooks and exercises.
POA
Includes:
- Incident response capability assessment
- 2 hour response time (business hours)
- 48 hour on-site response time
- Your own dedicated incident response team
- Weekly infrastructure vulnerability scan
- Monthly unauthenticated web app vulnerability scan
- 10 tailored playbooks
- Incident response plan
- X1 table-top exercise

























































































Learn more about our cyber incident response service
How does it work?
WorkNest's cyber incident response is in three distinct changes to help you recover from ransomware attacks, data breaches and other cyber incidents in the quickest time.
PREPARE – Work together to perform risk and impact assessments, we do this in order to create a tailored incident response plan. By putting in the groundwork at the start, it allows us to ensure we’re ready to react as quickly as possible to any breaches/attacks.
RESPOND – Our team is at hand to react swiftly to any breaches/threats to your organisations assets. Thanks to the groundwork in the prepare stage, we’ll be able to quickly get to work to discover the causes and get your operations back to normal.
SUPPORT – Once we’ve taken care of the threat, we’ll then assess what went wrong and fix any damage. After this, we’ll debrief you on what happened, why it happened and how you can improve security measures to guard against any similar future threats.
What our clients say
We’ve always been very impressed with the cyber security services WorkNest Secure provide us. Their professional approach, knowledge and flexibility have ensured they have become a key trusted partner in our supply chain.
Paymentsense
Founder
WorkNest Secure delivered a highly professional and thorough incident response service. Their team’s technical knowledge, attention to detail, and clear communication throughout the process made a complex area easy to navigate. The quality of the analysis and final reporting gave us real assurance and added value to our internal security efforts, minimising the impact to the business.
Shoezone
Head of IT
Incident response FAQs
Cyber incident response is critical for organisations to effectively manage and mitigate the consequences of security breaches. Reasons include:
Minimises damage
Protects sensitive data
Ensures business continuity
Regulatory compliance
Improves organisational resilience
Preserves reputation
Reduces financial costs
Prepares for emerging threats
WorkNest's 24/7 incident response teams are ready to start recovery operations as soon as you inform us of a security incident. Response, remediation and recovery can happen fast, and combining cyber incident response with our managed SIEM solution can further reduce the time it takes to get your business back on track.
Thanks to the on-boarding security audit and pre-defined incident response plans, WorkNest incident response teams will already be a step ahead. This means we can start remediation from the first time you get in touch.
With a retainer-based incident response service, your first call starts the incident response process – meaning no need to find an available supplier, negotiate T&Cs, and scramble to authorise order forms in the middle of a crisis. Thanks to our on-boarding audit, we’ll have a customised incident response plan ready and waiting.
WorkNest offers several packages to ensure your organisation gets a cost-effective incident response service. On-suite support is included in some tiers but is an optional extra in others. Get in touch with our friendly sales team who can help you find the package that’s right for you.
Cyber incident response is critical for organisations to effectively manage and mitigate the consequences of security breaches. Reasons include:
Minimises damage
Protects sensitive data
Ensures business continuity
Regulatory compliance
Improves organisational resilience
Preserves reputation
Reduces financial costs
Prepares for emerging threats
Thanks to the on-boarding security audit and pre-defined incident response plans, WorkNest incident response teams will already be a step ahead. This means we can start remediation from the first time you get in touch.
WorkNest offers several packages to ensure your organisation gets a cost-effective incident response service. On-suite support is included in some tiers but is an optional extra in others. Get in touch with our friendly sales team who can help you find the package that’s right for you.
WorkNest's 24/7 incident response teams are ready to start recovery operations as soon as you inform us of a security incident. Response, remediation and recovery can happen fast, and combining cyber incident response with our managed SIEM solution can further reduce the time it takes to get your business back on track.
With a retainer-based incident response service, your first call starts the incident response process – meaning no need to find an available supplier, negotiate T&Cs, and scramble to authorise order forms in the middle of a crisis. Thanks to our on-boarding audit, we’ll have a customised incident response plan ready and waiting.











