Employment Law and HR
Struggling with employee issues? Get expert help to manage workplace challenges
- Clear, fixed-fee pricing – from just £4 per day
- 24/7 unlimited expert advice and support for all people issues
- Customised employment contracts, handbooks, policies and documents
- User-friendly HR software included with all packages
3x
More solicitors than our competitors
82%
Tribunal win rate
CIPD
Qualified team members
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COVID-19 | FREE expert guidance for employers, including sample policies, template risk assessments and more
How we help
Unlimited Employment Law and HR advice, expert document drafting, and easy-to-use HR software for effortless workforce management
Your dedicated Employment Law Advisers will get to know you and your business, offering personalised support on a wide range of employment issues. Whether it’s handling everyday matters like disciplinaries, sick leave, and contract changes, or bigger challenges like redundancies, we’re here to make it easier for you.
We’ll also take the hassle out of compliance by providing you with customised employment contracts and an employee handbook containing all the essential policies you need. Need new policies, letters or documents as your business grows? We’ve got that covered too.
On top of that, our user-friendly HR software helps you save time by simplifying employee records management and HR tasks. Plus, with access to a library of guides and templates, you’ll always have the resources you need to stay on top of best practices and compliance.
To find out more about our Professional plan, including pricing, see the Pricing section below.
HR Software
Discover our people management software: PeopleNest
Included within our Professional plan
Why choose us?
Experts in Employment Law & HR
At WorkNest, we’re known for our personal service and the quality of our support. Not only is our expertise unmatched, but we get to know you and act as a true extension of your team.
- Your own small team of dedicated experts
- Practical, tailored advice that works for you
- Custom contracts, policies, and handbooks
- Trusted by over 40,000 organisations
- Recognised as a leading firm by The Legal 500
Who you’ll be working with
Angela Carter
Director of Legal Services
Toyah Marshall
Head of Team
Toyah Marshall
Principal Employment Law Adviser
Better with WorkNest
Protecting organisations and achieving results
Thanks to our unmatched support and expertise, we consistently excel at protecting businesses and delivering results.
3x
More solicitors
More experts means better quality advice, delivered faster.
4x
Reduced claims risk
We can help stack the odds in your favour.
100%
Qualified experts
Ensuring you get high-quality, trusted support every time.
1,500
Years of collective experience
With this depth of knowledge, you’re always in safe hands.
99.2% Client happiness rating
97% Client retention rating
Who we work with
Proud to support over 40,000 UK employers
Our clients range from small businesses with fewer than 50 staff at a single location, through to large household names employing thousands of people at multiple sites across the UK. Whatever your size or sector, we have solutions to suit your needs.








Customer Stories
I’ve taken WorkNest into every organisation that I’ve worked with. I’ve introduced them to many teams and many colleagues and referred them with absolute pleasure because I genuinely trust in the service that we get.
Debbie Jamieson
People Director, The Works
Customer Stories
We get a great deal of comfort and satisfaction knowing that we have support as and when we need it, in a decisive and responsive way.
Richard Berry
Group HR Director, Culina Group
Customer Stories
We moved our legal support to WorkNest (formerly Law at Work) having previously used a time and line law firm. It was important, though, that an all-inclusive fee structure did not come at the expense of quality. Thankfully we’ve been delighted with the service we’ve received from WorkNest.
Chief Executive
Waverley Care
Fixed-Fee Service
Unlimited Employment Law and HR advice from dedicated experts, bespoke document drafting and all the tools you need to manage your workforce compliantly.
HR Training
Created and delivered by experienced consultants, our interactive HR training workshops are designed to upskill your team and develop manager confidence.
HR Consultancy
WorkNest can work alongside you across the entire employee lifecycle, from recruitment and onboarding to learning and development, retention and restructures.
Supporting our clients
Frequently asked questions
How much does an Employment Tribunal cost?
Since 2017, it does not cost anything to make a Tribunal claim and that has seen the number of claims increase exponentially. If a disgruntled employee wants to make a claim against you, all they need is a laptop and a spare 10 minutes. Once that claim is submitted, you are into a process which is not easy or quick to get out of. The average compensation payment in an unfair dismissal claim is around £15,000 and legal fees can often match that. More complex case types such as discrimination can cost more, with the average award for age discrimination in 2019/20 coming in at £38,794. As a result, it makes sense to have the right support in place should you need advice, as well as Legal Expenses Insurance to cover these costs.
What is discrimination in the workplace?
The Equality Act identifies nine ‘protected characteristics’: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. It is unlawful to treat somebody less favourably based on them having one of these characteristics, because you perceive them to have one of these characteristics (even if they don’t), or due to their association with somebody who does. This is known as direct discrimination. An example would be promoting a male employee over a more qualified female candidate. Employers must also be aware of indirect discrimination – where a policy, procedure or rule which applies to everyone has the effect that people with a certain protected characteristic are put at a disadvantage to those who don’t share it. An example would be a policy requiring staff to work on Sundays, which could indirectly discriminate against people of certain religions who cannot work on this day.
How much would a discrimination claim cost me?
There is no limit on the compensation that can be awarded in a discrimination claim. The maximum amount awarded in 2019/20 was £265,719 for disability discrimination, with an average award of £27,043. The average award for age discrimination was £38,794, sexual orientation discrimination £27,936, and sex discrimination £17,420. This isn’t including legal fees and the hidden costs relating to management time, which could easily rise to 60 to 80 hours when attendance at Tribunal as a witness is factored in. With this in mind, a claim could have a significant impact on your bottom line.
At WorkNest, we help to shield employers from this cost, both proactively through robust contracts and handbooks, pragmatic advice and Legal Expenses Insurance, and reactively through specialist Litigation support throughout the claims process.
What is unfair dismissal?
It is not enough that an employer has a valid reason to dismiss; you must also be able to demonstrate that you acted reasonably in the circumstances, otherwise the dismissal may be rendered unfair. A dismissal will be considered unfair if 1) the reason for dismissal does not fall under the scope of one of the five potentially fair reasons for dismissal, 2) the employer did not follow a fair disciplinary or dismissal process, and/or 3) the decision to dismiss was outside the range of reasonable responses open to the employer. In some cases, dismissal will be automatically unfair, if for example you dismiss someone for ‘blowing the whistle’, trying to assert a statutory right, or (as is particularly relevant during coronavirus) refusing to work due to health and safety concerns. Our Employment Law specialists can guide you through the correct processes and use their experience to advise on whether or not dismissal in any particular circumstance is likely to be within the range of reasonable responses, which is the ultimate question for the Tribunal. With the added benefit of Legal Expenses Insurance, if a claim is made and you’ve taken advice, there would be no cost to your company.
What is the Good Work Plan?
The Good Work Plan, which came into force on 6 April 2020, introduced several changes to employment law intended to improve the rights of employees and workers. Three significant changes include 1) the requirement to provide a written statement of terms on or before the first day of employment (as opposed to within two months from the employee’s start date), 2) the reference period for calculating an average week’s pay for holiday purposes is now 52 weeks (rather than 12), and 3) the requirement to provide additional information within the Contract of Employment, including normal working hours, benefits and sick pay entitlement. Our Employment Law specialists can review your contractual documentation to make sure it’s fit for purpose and reflects these changes, and if not, revise your contracts or provide you with carefully crafted new ones.
What are the risks of not having the right contracts in place?
Failing to provide an employee with a contract could lead to additional compensation being awarded to an employee who successfully makes another sort of claim against their employer. In addition, a number of practical problems could be caused by having incorrect contracts, such as paying too little (or too much) notice, getting holiday entitlement wrong and failing to protect legitimate business interests in the face of an employee leaving for a competitor.
Do I need a written disciplinary procedure?
All employers should have a clear disciplinary procedure, in writing, which should be made available to all employees. This will set out the standards of behaviour is expected from your employees, what constitutes acts of gross misconduct, what the disciplinary procedure involves, what possible sanctions can be imposed, and the appeal process. By laying out this information, having a disciplinary procedure will give employees less scope to argue that they weren’t aware of the rules, promote consistency in approach when dealing with these issues, and help you to avoid and defend claims.
What should I include in a letter inviting an employee to a meeting to discuss absenteeism?
The letter should contain all the information you wish to rely on during the hearing, so perhaps a copy of the employee’s attendance record, copy of doctors’ notes and/or other medical evidence, and copies of the minutes from return to work meetings. The letter should also state the possible outcome of the meeting, for example a first written warning for poor attendance.
Is sickness an unauthorised absence?
Unauthorised absences are absences that employees do not have a contractual right or the employer’s permission to take. While staff should stay at home if they are sick, it is reasonable to expect employees to notify their employer at their earliest convenience if they will not be able to attend work. This will typically be laid out within the employer’s sickness absence policy. In this way, while an employee is within their rights not to work when they are ill, if they fail to inform their employer in the way outlined in the policy, this may qualify as an unauthorised absence and may lead to disciplinary action.
How has employment law changed during coronavirus?
The coronavirus pandemic has changed the employment relationship in many ways, creating numerous challenges for employers. We’ve seen entirely new concepts of law develop: self-isolation, shielding, furlough, flexible furlough, Job Support Schemes and now an extended furlough scheme. Government guidance has been any combination of piecemeal, contradictory and last minute. It has been incredibly challenging for our Employment Law experts to stay abreast of all these changes, so it must be almost impossible for business owners. Our free Coronavirus Advice Hub was born out of a desire to pull all the different bits of guidance together and break it down into easily digestible chunks for employers. It epitomises what our Employment Law team does best, delivering pragmatic and commercial advice to help employers solve their people problems.
