WorkNest Secure
Incident Response Retainers
Immediate access to cyber defence experts when a security incident occurs.
Our packages include proactive measures like ongoing scanning, real-time monitoring, and custom playbooks to strengthen your preparedness.
Our packages include proactive measures like ongoing scanning, real-time monitoring, and custom playbooks to strengthen your preparedness.
Our packages include proactive measures like ongoing scanning, real-time monitoring, and custom playbooks to strengthen your preparedness.
With a response team on standby, you can minimise downtime, reduce impact, and restore operations quickly.
With a response team on standby, you can minimise downtime, reduce impact, and restore operations quickly.
Why WorkNest for Incident Response Retainers?
Get rapid, expert-led containment and recovery from cyber threats.
Guaranteed fast response times
Guaranteed phone support in as little as 2 hours and on-site within 48 hours.
Access to experts
Our experienced Incident Response consultants can attend on-site and manage incidents hands-on.
Professional standards
Our response teams operate in line with CREST, NIST, and ISO/IEC 27035 standards, ensuring consistent best practices.
Why choose an Incident Response Retainer?
Why choose an Incident Response Retainer?
Why choose an Incident Response Retainer?
Ensure expert help is already in place before you need it.
Pre-negotiated service levels control costs and prevent unexpected expenses during high-pressure incidents.
Continuous external vulnerability scanning detects emerging threats the moment they surface.
Provides peace of mind as you know help is guaranteed, so you won't need to scramble for resources during an emergency.
Ensure expert help is already in place before you need it.
Pre-negotiated service levels control costs and prevent unexpected expenses during high-pressure incidents.
Continuous external vulnerability scanning detects emerging threats the moment they surface.
Provides peace of mind as you know help is guaranteed, so you won't need to scramble for resources during an emergency.
Our packages
ENTRY
For organisations that need an Incident Response Retainer for compliance purposes and regulatory audits.
Features:
- GuardNest access
- Threat intelligence dashboard
- Onboarding questionnaire
- Phone support within 6hrs*
- Onsite support within 72hrs (UK)
- 2 days IR support upfront (15hrs)
- Managed external vulnerability scanning (50 IPs monthly)
ADVANCED
For organisations requiring faster response times, remote network connections and thorough Incident Response capability assessments.
Features:
- GuardNest access
- Threat intelligence dashboard
- Onboarding questionnaire
- Phone support within 4hrs*
- Onsite support within 72hrs (UK)
- 2 days IR support upfront (15hrs)
- Managed external vulnerability scanning (50 IPs monthly)
ENTERPRISE
For organisations needing the best in Incident Response, with custom playbooks, tabletop exercises, and the fastest response times
Features:
- GuardNest access
- Threat intelligence dashboard
- Onboarding questionnaire
- Phone support within 2hrs*
- Onsite support within 48hrs (UK)
- 2 days IR support upfront (15hrs)
- Managed external vulnerability scanning (250 IPs monthly)
- Managed unauthenticated web app vulnerability scanning (1 URL monthly)
- Weekly managed infrastructure vulnerability scan (up to 250 IPs)
- IR capability & maturity assessment
- Annual tabletop exercise
*UK business hours.
How we work
We take a structured, partnership-driven approach developed to strengthen your readiness, accelerate response, and facilitate lasting resilience.
Our consultants take the time to understand your organisation’s objectives and risk profile. We recommend the most suitable retainer package and clearly define how it delivers value.
We collaborate with you to complete detailed risk and impact assessments and develop a customised Incident Response plan, enabling fast, effective action when an incident occurs.
Our team remains on standby to react quickly to cyber threats or breaches, containing damage and restoring operations as rapidly as possible.
After neutralising the threat, we investigate root causes, repair damage, and deliver a clear debrief with practical recommendations to strengthen defences and prevent recurrence.
GuardNest
Intelligence-powered Incident Response
GuardNest
Intelligence-powered Incident Response
GuardNest
Intelligence-powered Incident Response
Get real-time visibility of vulnerabilities, immediate alerts and live collaboration with our security consultants.
Threat intelligence dashboards highlight active threats and high-risk indicators of compromise (IOCs), enabling quick, informed decisions during an incident.
Get priority access to our cyber defence experts.
What our clients say
We’ve always been very impressed with the cyber security services WorkNest provide us. Their professional approach, knowledge and flexibility have ensured they have become a key trusted partner in our supply chain.
Paymentsense
Founder
WorkNest Secure delivered a highly professional and thorough incident response service. Their team’s technical knowledge, attention to detail, and clear communication throughout the process made a complex area easy to navigate. The quality of the analysis and final reporting gave us real assurance and added value to our internal security efforts, minimising the impact to the business.
Shoezone
Head of IT
We offer a broader suite of Incident Response services to provide rapid, expert-led containment and recovery from cyber threats.
Discover your organisation’s true readiness to respond to security incidents before they occur.
Rehearse real-world cyber incidents in a safe, controlled environment.
Access threat detection and response powered by expert analysts and advanced machine learning.
Equip your IT and security teams with the knowledge, tools, and confidence to take appropriate action before specialist incident responders arrive.
