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Upskilling courses for management

Manager Training

Most managers aren’t employment law and people person experts and even the best-run organisations will inevitably encounter employee issues.

As well as taking time away from value-driving activities, dealing with people problems requires a firm grasp of HR best practice and a working understand of complex employment law. If you’re not fully confident, turning to HR and leadership training for managers can make all the difference.

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Upskilling managers creates brilliant teams

Whether you’re keen to upskill in essential HR topics and legal compliance or looking for ongoing support in the form of a responsive helpline, we offer a range of solutions designed to help managers carry out their role confidently and effectively.

  • Unlimited day-to-day support from your own team of legally-qualified Employment Law specialists

  • Access expert-created templates and refer back to advice at any time

  • Save time with bespoke document drafting, including your contracts, handbooks and policies

  • Develop confidence and awareness in essential people management topics with training from seasoned HR professionals

  • Relieve pressure with on-site HR Consultancy support, including mediation, investigation and more

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Manager job training maximises productivity, minimises risk

From time-consuming employee grievances to complex redundancy exercises, unless you know the correct process to follow and the potential legal pitfalls, it can be all too easy to enflame a situation or, worse, leave yourself exposed to Employment Tribunal claims.

Whatever level of management training support you require, from step-by-step guidance to shadowing one of our HR Consultants, we’ll work with you to relieve unnecessary admin burden, improve internal competence, and equip managers with the tools they need to become self-sufficient.

    What is a leadership and management course​?

    Upskilling in management is about giving your managers the knowledge and skills to handle the people side of their role. To do this, they need a solid grasp of HR best practice, an understanding of the correct processes, and awareness of the legal risks involved. Without this, even well-meaning decisions can inflame situations or result in costly Employment Tribunal claims.

    Upskilling can involve many approaches, from training on essential topics like discipline, grievance, and equality, to ongoing access to expert HR and Employment Law advice. With the right professional support, managers benefit from clear, step-by-step guidance, practical templates, and tools that save time, reduce pressure, and build confidence.

    This helps them deal with people matters more effectively but also strengthens your organisation’s capability, allowing managers to spend more time on activities that drive value and create a fair, productive workplace.

      Need help defending your business?
      Our team of employment law specialists and litigation team can guide you through the claims process, help protect your business, and give you peace of mind at every stage of an employment tribunal. Book a free consultation with our friendly team today.

      How to upskill managers

      Upskilling managers, whether in middle management or project management, means giving them the knowledge, skills, and tools to operate at a higher level, adapt to change, and lead with confidence:

      • Upskilling middle management may mean sharpening leadership skills, improving decision-making, and building stronger communication to bridge the gap between senior leaders and frontline teams.

      • To upskill project management, it may involve enhancing planning, resource management, risk awareness, and stakeholder engagement to deliver results more effectively.

      There are many ways to achieve this, from targeted training on HR best practice and Employment Law compliance to mentoring, coaching, role-specific workshops, and shadowing senior colleagues.eLearning can offer flexibility, while cross-functional projects can expand skills and commercial awareness.

      The most effective approach is ongoing, with development opportunities embedded into day-to-day operations rather than treated as a one-off exercise. By committing to regular upskilling, you can build a confident, capable management team ready to tackle challenges and deliver long-term business success.

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        Explore our fixed-fee Employment Law support

        Advice Line

        Fast, pragmatic, commercial. Our Employment Law & HR advice line gives you and your managers access to truly unlimited advice on all of your people-related challenges, from the seemingly straightforward to the most complex.

        HR matters come with the territory when you run a business or manage an organisation and we’re here to help you through it all. Whether you’re battling absenteeism, struggling to manage an underperforming employee or need help navigating a complicated exercise like redundancy, we can walk you through the steps required to handle the situation appropriately.

        Yes. All of our advisers are qualified legal professionals or on the road to formal qualification, which means a full range of employee issues can be dealt with within your dedicated three-person team. In the event that you’re presented with an Employment Tribunal claim, we will conduct a full handover to our Litigation Team so that they are well equipped to defend you.

        Why choose us?

        Enquire today for expert staff training opportunities

        We've has supported thousands of businesses across the UK with management training needs. Our expert HR team offers tailored support to help grow your business with cost-effective, productivity training modules.

        • Your own small team of dedicated experts

        • Commercial, pragmatic advice tailored to you

        • Bespoke contracts, policies and handbooks

        • Trusted by over 35,000 organisations

        • Recognised as a leading firm by the Legal 500

        • Advice on expected legal costs

        Our Team

        Cross-industry expertise, ready to support you

        Our team of Employment Law, HR, and Health & Safety specialists brings deep expertise across a wide range of industries. We work closely with you to understand your unique challenges, forming a trusted partnership to deliver tailored support, whatever your needs.
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        We support over 40,000 UK employers, from small businesses with fewer than 50 employees to well-known household names with large, multi-site workforces. 

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        FAQs

        We offer a range of interactive and engaging HR training courses designed and delivered by professionally-qualified, highly-experienced HR practitioners. Popular courses include Manager Essentials, Discipline & Grievance, and Equality & Diversity, all of which are delivered exclusively to you on site or at a venue of your choice.

        We offer both in-person HR training courses, delivered by our HR specialists at your premises or offsite at a venue of your choice, and a catalogue of interactive eLearning courses which can be completed at your own pace, in your own time. We may also be able to adapt our normal classroom-based courses to deliver them to you online in light of the coronavirus pandemic.

        Our ever-growing library of eLearning courses currently covers over 100 topics, including HR courses such as Equality & Diversity, Sexual Harassment and Social Media Use; soft skills courses such as Communication, Leadership and Change Management; and compliance courses such GDPR, Anti-Money Laundering and the Bribery Act. We also offer an extensive range of Health & Safety courses, including Accident Reporting, Risk Assessment and First Aid. Download the full course catalogue.

        Utilising breakout rooms, chat windows and polls, our interactive Manager Essentials training course provides a general overview of key people management issues, including Employment Law issues, that may arise in the life of an employment relationship and explains how to deal with them.

        Typically, for smaller employers, we support managers, directors and owners, essentially becoming a high-quality outsourced HR function. For large employers, we provide specialist support to their in-house HR Team

        Yes. We can support you with a full spectrum of documentation, from first written warnings to new contractual clauses, to a policy you might not have in your handbook, plus more complex legal documents like settlement agreements and redundancy outcome letters.

        Yes. For those with larger case volumes, we can produce monthly, quarterly, bi-annual or annual MR reports to show you the sorts of matters that you’re requiring support with most often and total usage/activities by site, department or manager. This will enable you to identify trends and problem hotspots and take the necessary action.

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