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Expert Defense & Representation

Employment Law Helpline for Businesses UK

Expert support for your business all day, every day, from a specialist UK team of employment law experts.

    An employment law helpline for employers available all day, every day


    Taking care of HR and employment law issues in any organisation can be a time-consuming and difficult task. If you don’t have an in-house team, or the necessary expertise to deal with more complex matters when they arise, you need answers to your countless questions, and quickly. The best way to do that is to call an employment law helpline or employment law advice line for employers.

    Having a go-to employment law helpline for employers serves as a direct lifeline, offering a convenient and efficient means of getting solutions tailored to your specific situation, whether that's to deal with gross misconduct or if you need to make staff redundancies. Whether you’re puzzled about the intricacies of a legal requirement or facing a unique employment issue, a helpline can provide clarity and guidance.

    With an employment law helpline, a simple phone call connects employers with a knowledgeable professional who can provide swift answers to your queries. This immediacy is invaluable in the fast-paced world of employment issues, allowing you to address concerns promptly and make timely decisions that are not only legally sound but aligned with best practices. Your employment law expert can give you the peace of mind you're following the law correctly and can also provide practical advice when deciding on a long-term strategic approach.

    A specialist team at the end of a helpline

    With a named and dedicated employment law expert, you will have one point of contact. This saves you valuable time and energy.

    They'll be legally qualified and have relevant sector experience. They will take the time to get to know you and your business, understanding the way you work to ensure the advice they provide is not only in line with the law, but also pragmatic and commercially sound.

    Your advisers will become an extension of your team, providing a valuable layer of support, and all while looking out for your best interests.

      Why an employment law helpline is vital for businesses

      Free or low-cost employment law helplines can help when you find yourself in a tricky situation. They can provide you with the answer to a question or give you generic information to help you understand the law.

      In the worst case scenario, missteps can lead to an Employment Tribunal claim. Unfortunately for employers, now that Tribunal fees have been scrapped, there’s nothing to stop litigious employees pursuing legal action. With the average award for unfair dismissal sitting at almost £14,000 and discrimination claims costing closer to £30,000, the cost of going it alone can be significant. Of course, as well as the impact on your bottom line, there’s also reputational damage to consider.

      But it’s not all about legal risk. Employee relations issues can impede productivity, affect morale, and contribute to a high turnover. They put a strain on management, destabilise your workforce, and ultimately affect your ability to deliver on key objectives. If you’re not an Employment Law expert, the time and stress involved in dealing with your people problems can become a considerable burden — one that will only increase as your organisation grows.

      Good legal advice, on the other hand, helps employers avoid these pitfalls. It enables them to handle risks effectively, streamline their operations, and make informed decisions. This not only ensures compliance with the law but also contributes to a healthier work environment and a stronger, more resilient business.

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      A helpline can help with

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      Admin and correspondence

      Offer a constant source of practical Employment Law advice on a full spectrum of employee relations issues, from the seemingly simple to the most complex;

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      Strategy and negotiation

      Guide you every step of the way through difficult situations – including gross misconduct, discrimination complaints and redundancy – advising on the correct process to follow and the legal pitfalls to avoid;

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      Seamless representation

      Draft your essential documentation, including your Contracts of Employment and Employee Handbook, to ensure they are legally-compliant and provide the best possible protection for your organisation.

      The importance of employment law helplines

      Whether you’re facing a difficult employee situation, have limited HR support, or need a complete review of your policies, calling a helpline provides you with quick answers to difficult situations.

      Do employment tribunals favour employers?

      • WorkNest blends legal expertise with commercial awareness, giving you confidence in managing employment law challenges;

      • Our team includes more than six times the number of qualified solicitors compared to larger competitors, each with over five years’ experience;

      • Your dedicated adviser ensures you always have expert guidance and reliable support when you need it.

      Are all employment tribunal decisions published?

      • You’re taking a reactive, rather than proactive, approach to employee relations matters, allowing problems to occur then paying to fix them;

      • You’re without day-to-day support and therefore have to find the answers to your queries yourself or resort to guesswork; and

      • You pay by the hour, meaning you can expect a significant bill whenever professional help is needed, especially if the issue is complex.

      Talk to a specialist
      Share your challenge with us and we’ll help you find the right level of support for your business.

      Fast and reliable employment law advice is just a call away

      At WorkNest, we're one of the UK's leading employment law companies. We've helped thousands of businesses manage stressful workplace situations. At the end of our call centre is a team of specialists ready to help you with:

      • Grievances and disciplinary action

      • Work performance management

      • Absenteeism and presenteeism

      • Managing neurodiversity in the workplace

      • Redundancies

      • Pay and tax

      • Employment contract and documentation

      • Employment tribunal advice and representation

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      Added extras

      Explore our other People services

      Our Employment Law expertise is backed up by a full suite of tools and protections to help future-proof your organisation.

      Cloud-based HR Software

      Takes the hassle out of essential HR functions and drive efficiency across your organisation.

      Legal Expenses Insurance

      Independent and FCA-regulated, to cover your costs in the event of an Employment Tribunal claim.

      Interactive e-Learning Courses

      Free for the first 12 months, to upskill staff in key employment law and HR topics.

      FAQs

      In the worst case scenario, if your business breaches UK employment laws it may result in:

      • Considerable fines

      • Legal penalties

      • Reputational damage

      • Imprisonment

      The specific laws that protect employee rights include The Employment Rights Act 1996 and The Equality Act 2010. It’s vital your business follows these Acts and remains compliant, otherwise you may face legal consequences.

      Yes, it’s very common. Many small and medium-sized businesses will outsource legal support to save time and money. Even larger organisations will turn to expert external support to assist with complicated legal issues such as TUPE.

      The WorkNest brand is trusted by over 40,000 UK employers through our fast-paced mix of pragmatic, speedy advice that uses innovative technology. With a 400 strong team of experts, we’re on hand to guide you through even the most challenging legal problem.

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