Complaints
We take all complaints seriously and are committed to resolving them quickly and fairly. This page explains how to raise a concern and what to expect from us.
Make a complaint
Make a complaint
Make a complaint
We aim to provide a very high level of service at all times. If you have reason to complain, please do so in accordance with our complaints procedure.
Request a copy of our complaints procedure:
Call us: 0345 226 8393 Email us: cmt@worknest.com
You may be entitled to refer your complaint to the Financial Ombudsman Service. You can reach them on 0800 023 4567 or visit financial-ombudsman.org.uk. Referring your complaint to the Financial Ombudsman Service will not affect your legal rights.
Data protection complaints
For data protection complaints, please refer to our data protection complaints policy. All data protection complaints are handled by our Data Protection Officer — contact them at dataprotection@worknest.com.
