Nick Wilson, Director of Health & Safety Services

What ignited your career in health and safety?

My passion for health and safety began when I was asked to investigate a serious accident in the workplace. I found myself fascinated by the different causatives and how they played a part in the incident, and felt motivated to prevent something similar happening again, which is what sparked my interest in the subject. I followed this up with an MSc and a Postgraduate Diploma in Occupational Health and Safety, before breaking into the industry in 1993. Since then, I’ve worked as a health and safety inspector, as the head of a health and safety consultancy arm at a top-50 legal practice, and as the head of SHEQ at Cereal Partners (Nestlé). My experience has been quite varied and has allowed me to gain specialist knowledge in certain areas. Most notably, I have an affinity for areas such as safety management systems, auditing systems, behavioural and cultural change, serious accident investigation, engineering, manufacturing, logistics and retail. All of this expertise has carried forward into my current capacity as Director of Health & Safety Services, a position I’ve now held for seven years.

What does your role at WorkNest entail?

Because of the intense and varied nature of my role, my typical day starts as early as possible. I’m at my desk no later than 7:30am, with an immediate priority to ensure scheduled visits are going ahead and consultants have their audits ready to go. After that it will be strategic project work interspersed with meetings with my SMT. In terms of the role itself, I’m responsible for a team of 35 consultants as well as a technical team and this is something that often takes precedence. I spend much of my time not only ensuring they are happy and supported but also that they are learning and developing. Another big part of my role is overseeing projects designed to enhance the services we provide our clients. In terms of my approach, I don’t overcomplicate things – I am a strong advocate of the ‘know, like, trust’ approach when building a relationship. I also like meetings to emerge with clear actions assigned to individuals so that progress can be made, and I feel that’s why my team and I are always moving in the right direction.

Which aspect of the role do you enjoy the most?

In broad terms, leading my team and running a successful department is what gives me the most fulfilment. I particularly enjoy planting the seed of an idea to one of my consultants and seeing how they embrace it and turn it into something tangible and useful. In doing this, not only am I helping my consultants to grow as professionals and individuals, but I am also bolstering the service we provide to clients at WorkNest, which is what it’s all about. That said, the logistical obstacles presented when servicing clients in remote areas is always a challenge, and I think this is the greatest difficulty that comes with the role. However, we have devised some inventive ways of doing this over the years.