HR Training

Managing Conflict

High-performing teams are based on healthy communication and interactions. Ensuring that managers can quickly identify and handle conflict in their teams is therefore crucial to a successful organisation.

Our Managing Conflict training course is designed to help delegates develop this essential skill by providing a deeper understanding of the common causes of conflict and exploring practical strategies to resolve or mitigate its impact.

Submit your details and one of our team will be in touch.

Who should attend?

This interactive course is suitable for all employees with people management responsibilities. It is valuable for both new managers and experienced managers seeking a practical refresher.

Who will deliver the training?

Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements.

What are the benefits?

Delegates will enhance their understanding of the causes and symptoms of conflict, grow their ability to identify issues early, and develop sound approaches to address them. They will gain better awareness of potential risks and effective resolution paths in conflict management.
By enrolling managers in this course, organisations will benefit from a more proactive approach to people management, reducing the likelihood of conflicts arising or escalating into disruptive and costly disputes.

Course content

Defining conflict
Types and causes of conflict
Impact and potential consequences of conflict
How to reduce the likelihood of conflict arising
Identifying resolution strategies
Methods for addressing conflict
The mediation option

Course duration and timings

This half-day course is available for up to 12 delegates and can be delivered in-person or virtually, depending on your needs.

Timing and location can be arranged to suit your preferences.

For further details, including bespoke pricing, please get in touch using the form below.

Submit your details and one of our team will be in touch.

Equality, Diversity & Inclusion

HR & Employment Law Essentials

Performance Management

“

I found this training very helpful, providing me with useful tools to be more confident when undertaking investigations.”

Catalyst Choices

Solutions for HR teams of all sizes

No HR team

Small HR team

Established HR team

Latest news & insights

Labour’s plans for National Minimum Wage | What employers need to know ahead of April 2025

Are cover letters outdated in the recruitment process?

4-day week | Benefits, challenges and busting media myths

Grenfell Tower Inquest | Learnings from the Phase 2 report

Sexual harassment | What employers need to know about the new statutory duty

Solutions for teams of all sizes

No Health & Safety team

Established Health & Safety team