HR Training

Managing Conflict

High-performing teams are based on healthy communication and interactions. Ensuring that managers can quickly identify and handle conflict in their teams is therefore crucial to a successful organisation.

Our Managing Conflict training course is designed to help delegates develop this essential skill by providing a deeper understanding of the common causes of conflict and exploring practical strategies to resolve or mitigate its impact.

Register your interest in this course

Submit your details and one of our team will be in touch.

Who should attend?

This interactive course is suitable for all employees with people management responsibilities. It is valuable for both new managers and experienced managers seeking a practical refresher.

Who will deliver the training?

Our management training is delivered by highly experienced and qualified HR practitioners with genuine ‘hands-on’ practical experience of supporting employers all over the UK with their HR requirements.

What are the benefits?

  • Delegates will enhance their understanding of the causes and symptoms of conflict, grow their ability to identify issues early, and develop sound approaches to address them. They will gain better awareness of potential risks and effective resolution paths in conflict management.
  • By enrolling managers in this course, organisations will benefit from a more proactive approach to people management, reducing the likelihood of conflicts arising or escalating into disruptive and costly disputes.

Course content

  • Defining conflict
  • Types and causes of conflict
  • Impact and potential consequences of conflict
  • How to reduce the likelihood of conflict arising
  • Identifying resolution strategies
  • Methods for addressing conflict
  • The mediation option

Course duration and timings

This 3.5-hour interactive course can be arranged for up to 12 delegates. We can deliver this session on site or virtually.

It is also available as part of our open course offering for individual participants. All our open courses that are delivered in half-day sessions are for only £95 + VAT per delegate. You can find the next available course date on the registration form. 

For further details, including bespoke pricing, please get in touch using the below form.

Register your interest in this course

Submit your details and one of our team will be in touch.

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